What are the responsibilities and job description for the Lead Host position at Chinese Tuxedo?
We are seeking a motivated individual with a minimum of 3 years experience as either a Lead Host or Maitre D' to lead the Chinese Tuxedo host team. Our ideal candidate must have prior experience in dynamic food service environments. Succinct communication skills, a strong ability to problem solve logistics and a welcoming demeanor are a must.
As the Lead Host you will greet guests, make and confirm reservations, host all VIP guests, and lead the host team to ensure the highest possible standards of service as well as coordinating all information with management and FOH team. You are responsible for the logistic details of reservations, arrangements for large parties and private dining BEO events.
Role and responsibilities:
What we are offering:
Tuxedo Hospitality is an equal opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value its constant evolution within our business practices.
As the Lead Host you will greet guests, make and confirm reservations, host all VIP guests, and lead the host team to ensure the highest possible standards of service as well as coordinating all information with management and FOH team. You are responsible for the logistic details of reservations, arrangements for large parties and private dining BEO events.
Role and responsibilities:
- Handling reservations, mapping table allocations
- Make, adjust, and cancel guest reservations
- Network with regular clientele, VIP guests and concierge outreach
- Train, develop and lead a best in category host team
- Coat check logistics
- Ensuring excellent service standards
- Resolve guest complaints or disputes
- Communicate and coordinate with service team to ensure efficient and excellent service
- Answer guest questions regarding food, drinks, and specials
What we are offering:
- Wage based on level of experience) tips
- Opportunities to grow alongside a high performing team, with a strong focus on collaboration and professionalism
- A cohesive work environment where open and honest conversations are strongly encouraged
- Discounts and dining incentives at all of Tuxedo Hospitality's venues
Tuxedo Hospitality is an equal opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value its constant evolution within our business practices.
Salary : $14 - $16