Program Assistant (Child Care Assistance Program)

Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be the premier social service and leadership development organization. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. In 2022, our core programs and emergency services reached 200,000 people living in all five boroughs and all 51 city council districts. In the summer of 2022, CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for in-language and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information, please visit: https://www.cpc-nyc.org/)

PROGRAM SUMMARY

Early Childhood Learning & Wellness Services (ECLW) is housed at CPC Manhattan Community Services and is a partner of the New York City Child Care Resource and Referral Consortium (CCR&R), which is composed of four culturally diverse childcare resource and referral agencies in New York City. ECLW operates six comprehensive projects: 

• Infant Toddler and Mental Health Services 
• Family Child Care Networks 
• Korean Child Care Project 
• IT Child Mental Health Services 
• Community Recovery & Safety Services 
• Child Care Assistance Program

The division aims to serve the childcare needs of families through education, assistance on subsidy applications, information, and referrals, as well as increase the supply and quality of childcare services through coaching, assessment-based & intensive technical assistance, mental health & health care consultancy, and professional development. 

JOB SUMMARY

Reporting to the Program Supervisor, the program assistant will be responsible for clerical tasks, filing, organizing, and ensuring all required documents are properly in place and stored. 

ESSENTIAL RESPONSIBILITIES

• Perform general clerical tasks such as filing, copying, mailing, tracking, and program administration
• Maintain confidential records, reports, and files
• Assist with data tracking
• Assist with keeping track of events for families
• Assist with wellness check-ins, follow-up, and support
• Answer phones and returning calls
• Support Family Wellness Specialist with eligibility determination intakes as needed
• Email/mail CCAP information to parents and/or childcare providers
• Monitor and track office equipment, office supply inventory, and prepare requisition for the replenishment of materials as needed
• Attend meetings with internal departments and external stakeholders
• Other duties requested by ECLW director or Program Supervisor

Education and Experience:

• High school diploma or equivalent required
• Experience in community engagement or other forms of direct service

Skills and Competencies:

• Must be fluent in English and Spanish
• Excellent email and telephone etiquette
• Proficient in data entry and MS office tools: Word and Excel
• Demonstrates cultural competence with immigrant communities
• Ability to work independently, take initiative, be adaptable and flexible, and be self-motivated

Additional Requirements:

• Able to work some Saturdays
• Willing to travel to engage with families and community service providers within Queens
• Comfortable working in an office on-site, sitting at a desk, and using a computer and telephone

COMPENSATION & BENEFITS OVERVIEW

• $20.00 - $22.00 per hour; 21 hours per week with occasional weekends as needed
• CPC offers eligible part-time staff members mandatory benefits, including paid New York State sick time, and including but not limited to, Commuter Benefits and a 403(b) Retirement Plan

HOW TO APPLY

Interested individuals should submit their resume, along with a cover letter addressed to Andres Moreno, when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to careers@cpc-nyc.org with any questions or further inquiries.

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ , individuals with disabilities, and veterans to apply.

Salary : $20 - $22