What are the responsibilities and job description for the Scheduling Coordinator position at Chimes?
Primary Function/General Purpose of Position
The Staffing Coordinator performs all scheduling, staffing, and timekeeping responsibilities for
designated work areas within scope. This includes creating and editing schedules to fill open
shifts, timecard management, as well as mobilizing staff for daily needs that surface less than 24
hours before the start of a shift (cancellation, flexing, floating, and management of unplanned
shift vacancies, as well as daily maintenance of unit/department schedules). This role utilizes an
electronic staffing system platform and requires strong communication with multiple
stakeholders and leaders.
Essential Job Functions
• Create and edit schedules for IDD departments into the electronic scheduling system following
all agency policies, procedures, and guidelines.
• Prepare accurate daily and/or shift work schedules, which reflect forecasted needs in
collaboration with department managers
• Approve or deny all schedule requests based on the needs of individuals and the program
• Balance and publish schedules at the end of the self-scheduling period to ensure shifts are
covered
• Adjust the schedule to accommodate needs through acquiring additional personnel or reducing
scheduled staff. Contacts available staff to best provide supports for individuals
• Receives sick call notifications and manages unplanned shift vacancies
• Maintain daily maintenance of department schedules within the electronic staffing system.
Effectively communicates critical or immediate staffing needs to the Scheduling Manager
• Assists with allocation of agency resources and other duties as assigned regarding contract
labor.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or
working conditions associated with the job. Employees may be required to perform other job-
related duties as required by their supervisor, subject to reasonable accommodation.
Education
Associate's degree preferred or related experience
Work Experience
2 years' experience with staffing/scheduling software
Training
None
Working Conditions
Periods of high stress and fluctuating workloads may occur.
General office environment.
Must be able to work varied shifts, weekends, and holidays.
May have periods of constant interruptions.