Demo

Program Supervisor

Chimes
Newark, DE Full Time
POSTED ON 10/2/2026
AVAILABLE BEFORE 12/2/2026

Join Chimes – and go further to help others go far!  Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

This is an entry level position.

PRIMARY JOB FUNCTION(S):

  • Provides supervision, training, coaching, discipline and performance evaluation to an assigned group of staff and persons served. Provides feedback and discipline, along with the program manager, when appropriate.
  • Verifies the staff attendance and ensures staff is providing active treatment for all people assigned.
  • Ensures there is adequate staff in attendance at the program and obtains temporary staff or alternate staffing options when needed
  • Assesses the need for adaptive equipment to enhance people’s productivity/activity level and makes appropriate referrals and suggestions to the appropriate manager.
  • Confirms that adequate materials are in place at the start of each shift and throughout the program time
  • Documents incidents as needed
  • Uses crisis intervention skills in emergency situations when needed
  • Responsible for staff development including program orientation, completion of training, and ongoing learning of direct support staff.
  • Works with manager and implements strategies to reduce turnover
  • Conducts visits and/or inspections of assigned areas to ensure all contractual specifications are being met
  • Familiar with all DOL regulations as relating to persons served and ensures they are all being met
  • Serves as a positive role model for other employees in the program

 

REQUIREMENTS:

 EDUCATION:

 Associate Degree is required; Bachelor’s degree in a related area is preferred

EXPERIENCE:   

Two years of supervisory experience. Experience working with persons with intellectual disabilities is a plus. Must be able to work a flexible schedule. Must have a care and an acceptable driving record as determined by criteria established by the agency’s insurance carrier and policy.

 

NOTE:   At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

  • Competitive Pay
  • Medical, Dental, and Vision Insurance 
  • Tuition Reimbursement options
  • Flexible Spending Accounts (Health, Dependent, and Transportation)
  • Life Insurance
  • Disability Insurance
  • Paid Time Off
  • 403(b) with Employer Match
  • Employee Recognition Programs
  • Employee Referral Bonus opportunities
  • Discounts through “Tickets at Work”
  • Discounts on Verizon mobile service
  • And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

 

 

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