What are the responsibilities and job description for the Account Manager position at Chimera Integrations?
Company Description
Chimera Integrations is a security and communications company based in New York State. We are dedicated to helping businesses implement integrated security systems to protect their people and property effectively. By conducting thorough surveys and understanding each business's unique processes and concerns, we design and integrate customized security solutions. We are committed to solving the critical issues that impact the safety, strength, and health of your business.
Role Description
This is a full-time on-site role for an Account Manager based in Potsdam, NY. The Account Manager will be responsible for developing and maintaining client relationships, identifying client needs, and providing customized security solutions. Daily tasks include conducting facility surveys, understanding business processes, listening to client concerns, and coordinating with the design and integration teams to deliver effective security systems. The role also involves managing client accounts, ensuring satisfaction, and addressing any issues that arise.
Qualifications
- Strong client relationship management and communication skills
- Experience in conducting site surveys and understanding business processes
- Knowledge of security system design and integration
- Project management and problem-solving skills
- Ability to work on-site and collaborate with cross-functional teams
- Proficiency in using CRM software and other related tools
- Bachelor's degree in Business, Communications, or a related field is preferred
- Experience in the security or communications industry is a plus
- Attention to detail and strong organizational skills