What are the responsibilities and job description for the Host position at Chili's?
Like no place else. Fun. Fresh. Flavorful.
A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat guests in either the bar or dining area depending on their preference.
- Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
- Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Contribute to team effort by accomplishing related results as needed
Working at Chili's
- Health insurance
- No strict dress code