Resident Manager

Job Overview
We are seeking a dedicated and experienced Residence Manager to oversee the daily operations of our residential properties. The ideal candidate will be responsible for ensuring the maintenance, leasing, and overall management of the residence while providing exceptional customer service to residents. This role requires strong leadership skills, conflict management abilities, and a solid understanding of property laws and regulations.

Responsibilities

• Manage property maintenance and ensure all facilities are in excellent condition.
• Oversee legal administrative tasks including filing necessary documents and ensuring compliance with local housing laws.
• Rent collections
• C&G inspections with internal inspections completed in a timely manor.
• Negotiate lease agreements and manage property leasing processes.
• Upsell available amenities and services to enhance resident satisfaction and retention.
• Address resident concerns promptly, utilizing conflict management skills to resolve issues effectively.
• Foster a positive community environment through regular communication with residents and staff.
• Maintain accurate records of property operations, including maintenance requests and lease agreements.

Skills

• Strong knowledge of property maintenance practices and procedures.
• Familiarity with legal administrative tasks related to property management and law.
• Excellent negotiation skills for lease agreements, conflict resolution and general contractors.
• Ability to upsell services effectively to enhance resident experience.
• Proficient in property leasing processes with a focus on customer service excellence.
• Strong interpersonal skills with the ability to manage conflicts calmly and professionally.
• Reliable transportation is a must!
• Multitasking and prioritizing.
• Must be able to follow all directions given.
• Honest and dependable.
• Schedule adherence and being on time is a must.
• Stay calm in stressful situations.
• Strong customer service and professionalism.
• Strong phone communication. Phone etiquette is a must.
• A happy and positive attitude. A desire to learn quickly.
• Google drive and suite experience.
• If you are passionate about property management and have the skills necessary to create a welcoming residential environment, we encourage you to apply for this exciting opportunity as a Residence Manager.

Compensation

 $3,300 monthly salary – paid semi monthly

 Bonus based on parks performance

 $50 monthly cell phone reimbursement

 Paid vacation and sick time

 On-site housing

Job Type: Full-time

Pay: From $39,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Ability to Commute:

• Lapeer, MI 48446 (Preferred)

Ability to Relocate:

• Lapeer, MI 48446: Relocate before starting work (Required)

Work Location: In person

Salary : $39,000