Property Manager (Powell)

Primary Function and Purpose:Reporting to the Director of Tenant Services, the Property Manager has overall responsibility for the daily administrative management of property operations, marketing, rent-up, certification renewals, and compliance & monitoring. The Property Manager works to establish and maintain positive, productive relationships with the community, government agencies, industry professionals, suppliers, vendors, outside contractors servicing the community, maintenance personnel, members of management and other departments, and with all residents at the property—ensuring consistent application of policies and procedures. Position Requirements and Minimum Qualifications:Job-related knowledge:Knowledge of project-based FHEPS (Family Homelessness and Eviction Prevention Supplement) and other affordable housing programsPrevious experience in property management, including Project-Based Section 8 and LIHTC program administration, is requiredProperty managers need to be good with numbers, as they manage income and expenses while ensuring the property remains financially viableMust understand local and federal property laws to ensure the business remains compliantIn collaboration with the Superintendent, quickly identify and address necessary repairs, maintenance issues, and keep the property in top conditionJob-related skills, including language, mathematical, and reasoning (analytical) skills:Utilize good judgment and discretion in handling confidential informationCommunicate effectively and establish credibility throughout the organization with senior management, department heads, and colleagues as a developer of staffing and operational solutionsAbility to manage finances and work within a budgetDemonstrated ability to use analytical tools, reports, and technologyBilingual (Spanish) is highly preferredProficient in MS Office, Outlook, Excel, PowerPoint, and Adobe, with a high degree of proficiency in ExcelHigh-level experience and proficiency working within a Property Management System is a plusIntellectual, creative, and/or communication abilities:Excellent customer service and team management skillsAbility to communicate effectively with property owners, vendors, and tenantsAble to act as liaison across departments and manage by influence with strong communication and relationship skillsEqually effective working independently or as part of a team; must show initiative and handle pressure well in a fast-paced environment with minimal directionFrequently collaborate with a wide range of colleagues to deliver resultsEthical, motivated, and results-oriented—must be a creative problem solver with a proactive and respectful approachHighly detail-oriented and organizedExcellent project and time management skills with strong follow-upMaintain a positive “can-do” attitude, professionalism, and enthusiasmSuperior oral and written communication skills with strong interpersonal abilitiesLicenses, certifications, and degrees:Associate’s degree from a two-year college or university and a minimum of three (3) years of professional experience in affordable property management, housing development, urban planning, community development, or a related field; or bachelor’s degree from a four-year college or university and minimum of two (2) years of experience in the above areasA minimum of three (3) or more years of multi-family residential management experience, including at least two (2) years in affordable housingExperience with low-income housing tax credits (LIHTC) is requiredExperience in the development and leasing of affordable housing for low-income populations is requiredEssential Duties and Responsibilities:Ensure the program operates with a 95% occupancy rate and exceeds the minimum 75% rent collection rateCollaborate with the Director of Tenant Services to screen potential tenants; conduct apartment viewings and review initial subsidy packages for complianceEstablish and monitor move-in and move-out procedures. Coordinate with Superintendent to ensure units are clean, repaired, and readyCo-lead lease signings with the Tenant Coordinator, reviewing lease terms, building policies, and move-in provisionsManage monthly rent collection, issue reminders for past due rents, and work with the Director of Tenant Services on follow-up actionsAdhere to CRF’s rent collection and reporting proceduresMonitor lease expirations and voucher re-certifications; collect documents for timely renewalsMaintain and manage a waiting list of prospective tenants; organize screenings and viewingsMeet with tenants or attend meetings alongside the Tenant Coordinator as neededIssue and manage lease violation notices, handle tenant legal cases appropriatelyEnsure accurate data entry in the Property Management System (Yardi)Pre-screen and interview concierges; assist AVP of Operations in hiring building and custodial staffSupervise concierges and superintendents to ensure 24/7 building coverageDevelop required reports for funders and internal use; ensure accuracyMonitor compliance with tax credit, bond, and other agreementsWork with the Director of Tenant Services and Quality Control to resolve operational issuesEnsure financial performance and mission goals are metHandle tenant complaints and monitor the daily complaint logAssist with vendor bid collection and contracts for services or repairsPartner with AVP of Facility Operations in concierge recruitment and trainingSchedule and review semi-annual inspections with SuperintendentBe on-call 24/7 to respond to emergencies (phone or in-person), including nights, weekends, and holidaysReview and approve bills and invoicesProcess annual LIHTC re-certificationsAttend tenant meetings and address property-related concernsDraft business letters and memos using correct grammar and spellingRepresent the organization in court when necessary (e.g., rent disputes, evictions)Act as point of contact for city agencies when requiredAttend weekly staff meetings and manage resident relationsOther duties as assigned by the supervisorPosition Parameters (Other Measurable Factors):Decision-making responsibilities:May involve making challenging decisions impacting operations. Must influence key and operational management effectively with strategic input Problem-solving responsibility:Must be creative and analytical, able to resolve issues with limited information and tight timelines Working relationships and contacts:Foster strong internal relationships across departments, with leadership, vendors, and residents. Maintain calm professionalism during conflicts or emergencies Impact/Importance of Function:Essential for service delivery, satisfaction, and productive coordination between Social Services and Operations. Timely issue resolution is critical Other:May be required to work long hours and a flexible scheduleMust travel throughout the New York City areaMust be able to stand/walk for extended periods and climb stairs/laddersMust be able to lift/move up to 30 pounds multiple times per weekReasonable accommodations will be made for individuals with disabilitiesEEO Statement:Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. #IND1

Salary : $84,000 - $90,000