Therapy Services Associate-Broomfield Therapy Admin

Job ID 68484 Location Broomfield Full/Part Time Full-Time Regular/Temporary Regular Why Work at Children's.... Here, it’s different. Come join us.     Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit and a celebrated history, we’re making new strides every day. We’ve been Magnet-designated three times by the American Nurses Credentialing Center and are consistently recognized among the nation’s top 10 pediatric hospitals by U.S. News & World Report.  As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 12 specialty care centers, 400 outreach clinics and 7,000 healthcare professionals representing the full spectrum of pediatric care specialties. We need your expertise. A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different. Do you have what it takes? Additional Information Department: Broomfield Therapy Admin Hours per week: 36, eligible for benefits Shift: Monday-Friday; hours vary depending on clinic needs. Hours of operation are Mon-Th, 7:00a-7:00p, and Fri, 7:00a-5:30p, but worked hours would be limited to 7 hours per day, to adjust as needed. Job Overview The role of the Therapy Services Associate is to support and assist therapy providers in managing their patient caseload, providing support services to patients and families, providing a clean, organized and appropriately prepared environment for therapy and maximizing the providers ability to efficiently and effectively provide high quality care. Responsibilities Population Specific Care a.) Neonate - <30 days b.) Infancy - >30 days to 1yr c.) Toddlers - >1yr to 3yrs d.) Pre-Schoolers - >3yrs to 5yrs e.) School age - >5yrs to 13yrs f.) Adolescent - >13yrs to 18yrs g.) Adult - >18yrs to 65yrs Essential Functions An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform. Clinic Organization and Cleanliness Prepares, cleans and maintains therapy facility and equipment.  Performs all Safety Specialist duties and requirements. Maintains inventory of therapy supplies and coordinates equipment maintenance. Patient Care Support Services Schedules follow up appointments in the treatment area, prints and distributes patient therapy schedules; and educates families on the benefits of using MyChart. Provides families with instructions on follow up care as established by the treating therapist. Conducts patient and family rounding to ensure patient’s/family’s comfort level while at the facility.  Prepares patients for therapy treatment by welcoming, comforting, and guiding patient through therapy area(s). Provides customer service support and assistance to patients, families, physicians, and other internal/external customers. Assists therapy team in completion of prescribed daily therapies/treatments for patients.  Maintains required patient care documentation and reporting of therapy sessions. Other Information COMPETENCIES BUILDING CUSTOMER LOYALTY - Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust. COLLABORATING - Working cooperatively with others to help a team or work group achieve its goals. COMMUNICATION - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others. CONTINUOUS LEARNING - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. DIVERSITY & INCLUSIVITY – Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large. MANAGING WORK - Effectively managing one’s time and resources to ensure that work is completed efficiently. QUALITY ORIENTATION - Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Must have proficient knowledge of basic office equipment. SCOPE AND LEVEL Guidelines: Guidelines are generally numerous, well established, and directly applicable to the work assignment.  Work assignment and desired results are explained by general oral or written instructions. Complexity: Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy.  Employee primarily applies standardized practices. Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases.  Brings non-routine issues to supervisor. Problems that are not covered by guidelines or are without precedent are taken up with the supervisor. Communications: Contacts with team members, clients or the public where explanatory or interpretive information is exchanged, gathered, or presented and some degree of discretion and judgment are required within the parameters of the job function. Qualifications EDUCATION – High School Diploma or equivalent. EXPERIENCE – One year of administrative and/or customer service experience in an office or clinical setting. EQUIVALENCY – An Associate or Bachelor degree in a related field may substitute for the required experience. CERTIFICATION(S) – BLS - American Heart Association for Healthcare Provider OR American Red Cross for the Professional Rescuer/CPR Certificate. Physical Requirements Ability to Perform Essential Functions of the Job Audio-Visual: Color Discrimination – Good Audio-Visual: Depth Perception – Good Audio-Visual: Near Vision: Good Audio-Visual: Far Vision: Good Audio Visual: Hearing: Good Motion: Bend : Up to 1/3 of the time Motion: Reach up to 1/3 of the time Motion: Carry up to 1/3 of the time Motion: Pull up to 1/3 of the time Motion: Push up to 1/3 of the time Motion: Lift: Light lifting regularly, moderate lifting occasionally. Motion: Pull: Up to 1/3 of time Motion: Push: Up to 1/3 of time Motion: Reach: 1/3 or more of time Motion: Squat/Crouch: 1/3 or more of time Use of Hands/Feet: Both Feet - Precise Motor Function (Or Fine Manipulation) Use of Hands/Feet: Both Hands - Precise Motor Function (Or Fine Manipulation) Weight Lifted/Force Exerted: Up to 100 pounds: Up to 1/3 of time General Activity: Stand/Walk up to 6-8hrs a day Others: May assist in lifting, transporting and positioning of patients Work Environment Equipment: telephone, computers, fax machines, copiers, reading reports/graphs Exposure: Exposure to blood/body fluid: Occasional Exposure: Exposure to cold/heat: Occasional Exposure: Exposure to infectious disease: Occasional Mental and Emotional Requirements:  Manages stress appropriately Mental and Emotional Requirements: Works with other effectively Mental Stress: multi-tasking, meeting deadlines, prioritizing Equal Employment Opportunity It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation.  Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. Salary Information Annual Salary Range (Based on 40 hours worked per week): $27,913.24 to $41,869.86 Hourly Salary Range: $13.42 to $20.13 Benefits Information As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, 403b employer match (retirement savings), and a robust wellness program.

Salary : $13 - $20