Coordinated Intake and Referral Specialist

Children's Home Society of Florida

Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Coordinated Intake and Referral (CI & R) Specialist screens and assesses families referred to the Community Connect program to determine program eligibility and family needs for home visitation programs and other community resources. The CI & R Specialist develops and maintains community partnerships with local organizations to increase the program’s presence within the area, to increase the screening rate of eligible clients, to attend community events such as health fairs and other events, and to facilitate lifestyle and parenting classes with local non-profit agencies. Overall, the CI & R Specialist contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays
• Opportunity to make a positive difference in children and families within your own community!

Primary Job Functions

1. Screen and assess families referred to the Community Connect program to determine home visitation program eligibility and family needs.

• Maintain documentation and reports to track monthly screens and perform data entry.
• Develop professional working relationships with referral sources such as pediatricians, OB/GYN providers, hospitals, and other community partners.
• Provide Initial Contact and Initial Intakes on incoming screens.
• Provide in-depth assessments for all families scoring positive on screening tool.
• Maintain all documentation and clinical/case records according to the contract and CHS standards.
• Provide referrals to all referred clients as appropriate.
• Provide eligible families with information about the Healthy Families or Healthy Start programs.
• Participate in clinical or case staffing as necessary.
• Provide education to community referral sources as needed.
• Provide support and advocate for program participants.
• Facilitate lifestyle and parenting classes to area organizations.
• Promote the program at community resource fairs, meetings and other community events.
• Provide comprehensive data updates to Program Manager on statuses of screenings and community activities.

2. Contribute to a positive, engaging work environment.

• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training, and education, as well as the quality process.
• Comply with CHS’s code of conduct, policies, procedures, and other obligations.
• Assist with training other team members and providing backup when necessary.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

• Bachelor’s degree in Social Sciences, Social Work, or a health-related field such as Nursing, Health Education, Healthy Planning, or Healthcare Administration from an accredited university, required.
• OR licensure as a Licensed Practical Nurse with four years of public health/maternal child health experience.

Experience:

• Two years of college with three years of public health/maternal-child health experience.
• Florida Driver’s License within 30 days from hire with daily access to a reliable and insured vehicle, required.

Knowledge, Skills and Abilities

Knowledge of:

COMMUNITY RESOURCES | MATERNAL & CHILD HEALTH PRINCIPLES | CULTURAL DIVERSITY

Skills and proficiency in:

• Planning, organization and time management, oral & written communication
• Interpersonal Relationship Building, Collaboration, Teaming
• Computer systems and MS Office, including Word, Excel and Outlook

Ability to:

• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, sometimes ambiguous environments.
• Handle stressful, sensitive situations; preserve confidentiality and professional boundaries.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Solve practical problems and document results using sound judgment.
• Commit to providing high customer satisfaction with positive service delivery results.
• Demonstrate the behaviors of our CHS Common Bond Values.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.
• Interact effectively with children/families from all backgrounds, being sensitive to service population’s cultural/socioeconomic characteristics.
• Set appropriate limits and boundaries with clients; act decisively to protect clients, when necessary.

Together, good can be done.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.