What are the responsibilities and job description for the House Manager (Part Time) position at Children's Theatre of Charlotte?
Description
Curtain Up on Your Next Role
Some jobs ask you to sit still. This one asks you to think on your feet, read a room in seconds, and to turn a theatre lobby full of excited kids and their grown-ups into a warm, inviting and delightful experience. If you're energetic, quick to comprehend and problem-solve, and genuinely enjoy working with the public, this job is for you and we want to meet you.
Children's Theatre of Charlotte seeks an extremely confident, personable, reliable, and kind individual to serve as a part-time
House Manager is our front-line ambassador to every patron who walks through our doors and guide for our front of house staff and volunteers. As our House Manager, you'll take command of the front of house, making sure our audiences enjoy a safe, relaxed, and genuinely pleasant experience from the moment they arrive to the moment the curtain falls. You'll be the calm, capable presence who keeps the whole operation moving, collaborating and coordinating closely with Stage Managers, Volunteer Ushers, Security, and Library Staff to bring every front-of-house detail together seamlessly.
What You'll Do
- Lead and coordinate volunteer ushers, setting the tone for warm, attentive service.
- Partner with the front of house team, Stage Managers to coordinate house open and curtain times.
- Serve as one of the go-to problem-solvers for anything that comes up — a lost ticket, a big school group running late, an unexpected hiccup — and handle it with grace.
- Ensure the theatre is safe, welcoming, and running smoothly for every patron, every time.
- Act as the face and voice of Children's Theatre of Charlotte for our audiences.
- Prepare all front of house reports.
House Managers are able to work a variety of shifts based on availability. Shifts are as follows:
Shows for School Audiences
Weekday mornings - 8:30 am - 2:00 pm (generally there are not shows on Mondays)
Public Shows
Fridays: 6:00 pm – 9:30 pm
Saturdays: 10:00 a.m. – 1:00 pm and 2:00 pm – 5:00 pm
Sundays: 1:00 pm – 5:00 pm
Wage: $15.00 an hour
Requirements
You are the ideal candidate for this job if you are...
- Fast on your feet. You comprehend quickly and problem-solve on the fly.
- A team player. You're a positive, collaborative team player who values what others bring to the table -- and enjoys sharing your own expertise too.
- Love live theatre. You're passionate about live theatre and excited to create exceptional theatre experiences for young audiences.
- Enjoy being a host. You notice the details that keep a space pleasant, safe, and welcoming.
- Confident and personable. You have a knack for great hospitality and love creating a positive guest experience. Patrons feel instantly at ease around you.
- Reliable and kind – you have a strong work ethic and communicate clearly. You bring a kind, team-first spirit to everything you do.
House Managers are able to work a variety of shifts based on availability. Shifts are as follows:
Shows for School Audiences
Weekday mornings - 8:30 am - 2:00 pm (generally there are not shows on Mondays)
Public Shows
Fridays: 6:00 pm – 9:30 pm
Saturdays: 10:00 a.m. – 1:00 pm and 2:00 pm – 5:00 pm
Sundays: 1:00 pm – 5:00 pm
Wage: $15.00 an hour
Salary : $15