What are the responsibilities and job description for the Behavioral Health Medical Assistant position at Children's Resource Center?
JJOB DESCRIPTION
The Behavioral Health Medical Assistant (BHMA) supports pediatric behavioral health providers in delivering compassionate, trauma-informed care to children and adolescents. This role combines traditional medical assistant duties with specialized behavioral health support, including patient engagement, care coordination, and family communication in a child-focused mental health setting.
RESPONSIBILITIES:
Clinical Support
- Assist behavioral health providers during pediatric patient visits
- Prepare patients for appointments by obtaining vital signs, relevant health history and any other information needed prior to visit
- Administer and score age-appropriate behavioral health screenings, if needed
- Document patient information accurately in the electronic health record (EHR)
- Assist with medication management, including med passes to inpatient clients
Patient & Family Engagement
- Provide a welcoming, and supportive environment for children and families
- Explain forms and treatment plans in child-friendly and family-centered language
- Support families with appointment scheduling, referrals, and follow-up care
Care Coordination
- Coordinate care with schools, social workers, case managers, and community resources as directed
- Support referrals for therapy, psychological testing, and community mental health services
- Assist with care plans for children with complex behavioral, emotional, or developmental needs
Administrative & Operational Duties
- Maintain clinic flow by managing rooming, scheduling, and patient communication
- Follow confidentiality, HIPAA, and CFR 42 Rule
- Assist with quality improvement initiatives and compliance documentation
Required Qualifications
- High school diploma or equivalent
- Completion of an accredited Medical Assistant program
- Current Medical Assistant certification or registration (CMA, RMA, or equivalent)
- Basic Life Support (BLS/CPR) certification
- Experience working with children and/or adolescents
Preferred Qualifications
- Experience in behavioral health, pediatrics, or developmental services
- Knowledge of trauma-informed care and child development
- Familiarity with behavioral health screening tool
Skills & Competencies
- Compassionate, patient-centered approach to care
- Strong communication skills with children, families, and interdisciplinary teams
- Ability to remain calm and supportive in emotionally sensitive situations
- Excellent organization, attention to detail, and documentation skills
- Cultural humility and commitment to equity in pediatric mental health care
Work Environment
- Pediatric behavioral health office, residential unit and urgent care
- Interaction with children experiencing emotional, behavioral, or developmental challenges
- May require de-escalation techniques and adherence to safety protocols
Job Type: Full-time
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $18