Front Office Assistant II - Days - Pinson, AL

Pediatrics East Deerfoot - Pinson, AL

Work schedule will be Full-time on the Day Shift, 8a - 5p Mon - Fri, and weekends on a rotation (Sat 8a - 12p, Sun 12:30p - 5p).

Summary:
Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient, friendly, work environment; and providing clerical support to assigned Medical Group.

Responsibilities

• Greets and receives patients on arrival to practice. Answers telephone and make all appointments for patients. Prepares new patient charts and enters them into the computer. After patients arrival for appointment, confirm the patient information/data is correct on chart.
• Enter all name/address changes on patient accounts. Copy current insurance card. Run charge ticket and place them on the chart. Place chart back for the physician’s assistant.
• Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescription.
• Schedule consults for physicians.
• Take calls and messages for the physicians.
• Talk with potential new patients concerning our policies.
• File incoming reports, records and lab work.
• Fill out all forms (immunization, day care, school, sports, etc.)
• Calls all “No Show” appointments and notes it on the chart.
• Write the doctor’s excuses for school/work as directed by the physician.
• Call in prescriptions for the patient as requested by the physician.
• Hand out prescriptions, immunization/school/camp forms that are picked up.
• Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice. After the appointments are made, determine whether a referral is needed.
• Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution.
• Copy patient records to be sent to new physician.

Other information:
Medical terminology course preferred. Demonstrates the ability to function within a team by accepting the responsibility for all functions performed in order to assure that the team consistently meets its goals as identified by management.

Essential:

• High School Diploma Graduate or Equivalent
• 3 Years job experience as Staff Level with specialization in the field of Administrative or Clerical