What are the responsibilities and job description for the Front Office Assistant II - Days/M-F - Alabaster, AL position at Children's of Alabama?
Greenvale Pediatrics Alabaster
Work schedule will be Full-time on the Day Shift, Monday - Friday 8 am to 5 pm.
Summary
Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient, friendly, work environment; and providing clerical support to assigned Medical Group.
Responsibilities
Work schedule will be Full-time on the Day Shift, Monday - Friday 8 am to 5 pm.
Summary
Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient, friendly, work environment; and providing clerical support to assigned Medical Group.
Responsibilities
- Greets and receives patients on arrival to practice.
- Answers telephone and makes all appointments for patients.
- Prepares new patient charts and enters them into the computer.
- After patient arrival for appointment, confirm that patient information/data is correct on chart.
- Enter all name/address changes on patient accounts. Copy current insurance card. Handle patient charges
- Pull and stamp appropriately all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescription.
- Take calls, messages and schedules consults for physicians.
- Talk with potential new patients concerning our policies.
- File incoming reports, records and lab work.
- Fill out all forms (immunization, day care, school, sports, etc.)
- Call all “No Show” appointments and note this on the chart.
- Write the doctor’s excuses for school/work as directed by the physician.
- Call in prescriptions for the patient as requested by the physician.
- Hand out prescriptions, immunization/school/camp forms that are picked up.
- Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice. After the appointments are made, determine whether a referral is needed.
- Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution.
- Copy patient records to be sent to new physician.
- Perform other business office duties as required.
- Credentials with Equivalent Qualifications:
- High School Diploma Graduate or Equivalent
- 3 Years job experience in an medical office or healthcare administrative experience, preferably in a clinic or practice.
- Bilingual candidates (Spanish speaking) that qualify will receive additional percent over base pay rate