Nurse Care Coordinator

Mission Statement

The Children’s Network of Hillsborough is committed to working with the community to protect children and preserve families.

General Purpose of Job

To provide nurse care coordination for children in the child welfare system. This includes children with special health care needs. The Nurse Care Coordinator (NCC) will coordinate, assist, and consult regarding medical health services to promote quality outcomes. The NCC will monitor the timelines and coordination of health services and integration of those services in support of permanency goals for children in care, ensuring a coordinated effort to maximize the potential of children and to provide them with optimal care.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties And Responsibilities

• Act as liaison between Health Plans, Case Management Organization (CMO), the Department of Children & Families (DCF) and specialty and/or community providers regarding health services.
• Create plan of care and coordinate medical services for dependent children, including Health Risk Assessments, timely Well-Child Checkups and follow-up for specialty appointments and required referrals. Works with child welfare case managers to coordinate health care and meet all wellness measures.
• Provide reviews of medical, dental and optometric services and inform child welfare case managers and caretakers of needed follow-up. Documents reviews in FSFN and assures records are uploaded into the appropriate computer program.
• Provide information for and attend court hearings and case staffings as needed or requested.
• Participate in health plan case management integrated care team and/or CBC Multidisciplinary team meetings if needed.
• Participate with health care plan in discharge planning and coordination from in-patient health care facility including monitoring of post-discharge follow-up appointments, ordered services, durable medical equipment and assuring that prescriptions are filled as needed.
• Process information on any medication compliance concerns and notify physician, case manager and health plan.
• Review the health and wellness reports, FSFN reports and other data sources for status of required annual physical, dental and vision screenings for children placed in out of home care.
• Participate, as needed, in planning for youth who are transitioning from the child welfare system. This may include participation in routine staffings to providing education and coordination of services.
• Cultivate and coordinate an effective communication system with providers and child welfare staff for the exchange of appropriate information.
• Provide education and support to families related to the care of their child.
• Monitor email on daily basis. Circulate pertinent child-related information to Child Welfare Case Managers and other designated Case Management Organization employees.
• Enter data into automated systems and produce required reports from the data system. Data entered into FSFN must be done within 48 hours of receiving the information.
• Works in a collaborative and positive manner as a member of the healthcare team with the co-workers, families, caseworkers, guardians, physicians and their office personnel, schools, vendors and other related organizations.
• Other duties may be assigned as special projects may be requested.
  
  

Working Hours

Children’s Network of Hillsborough’s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

Travel

Travel inside/outside Circuit 13 (Hillsborough County) may be required.

Training

All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.

Supervisory Responsibilities

This position does not have supervisory responsibilities