Nurse Care Coordinator (Part-Time)

Mission Statement

The Children’s Network of Hillsborough is committed to working with the community to protect children and preserve families.

General Purpose of Job

To provide nurse care coordination for children in the child welfare system.  This includes children with special health care needs.  The Nurse Care Coordinator (NCC) will coordinate, assist, and consult regarding medical health services to promote quality outcomes.  The NCC will monitor the timelines and coordination of health services and integration of those services in support of permanency goals for children in care, ensuring a coordinated effort to maximize the potential of children and to provide them with optimal care.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Act as liaison between Health Plans, Case Management Organization (CMO), the Department of Children & Families (DCF) and specialty and/or community providers regarding health services.
• Create plan of care and coordinate medical services for dependent children, including Health Risk Assessments, timely Well-Child Checkups and follow-up for specialty appointments and required referrals.  Works with child welfare case managers to coordinate health care and meet all wellness measures. 
• Provide reviews of medical, dental and optometric services and inform child welfare case managers and caretakers of needed follow-up. Documents reviews in FSFN and assures records are uploaded into the appropriate computer program.
• Provide information for and attend court hearings and case staffings as needed or requested.
• Participate in health plan case management integrated care team and/or CBC Multidisciplinary team meetings if needed.
• Participate with health care plan in discharge planning and coordination from in-patient health care facility including monitoring of post-discharge follow-up appointments, ordered services, durable medical equipment and assuring that prescriptions are filled as needed.
• Process information on any medication compliance concerns and notify physician, case manager and health plan.
• Review the health and wellness reports, FSFN reports and other data sources for status of required annual physical, dental and vision screenings for children placed in out of home care. 
• Participate, as needed, in planning for youth who are transitioning from the child welfare system.  This may include participation in routine staffings to providing education and coordination of services.
• Cultivate and coordinate an effective communication system with providers and child welfare staff for the exchange of appropriate information.
• Provide education and support to families related to the care of their child.
• Monitor email on daily basis.  Circulate pertinent child-related information to Child Welfare Case Managers and other designated Case Management Organization employees. 
• Enter data into automated systems and produce required reports from the data system. Data entered into FSFN must be done within 48 hours of receiving the information.
• Works in a collaborative and positive manner as a member of the healthcare team with the co-workers, families, caseworkers, guardians, physicians and their office personnel, schools, vendors and other related organizations.
• Other duties may be assigned as special projects may be requested.

Working Hours

Children’s Network of Hillsborough’s standard business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is an in-office based position that averages 40 hours per week. Work hours may vary outside of these standard hours, including evenings and weekends, as needed to meet operational demands. All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.

Travel

Travel inside/outside of Circuit 13 (Hillsborough County) may be required.

Training

All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.

Supervisory Responsibilities

This position does not have supervisory responsibilities

Education and/or Experience

• Registered Nurse (RN), with current Florida nursing license is required. 
• Three (3) years nursing experience in the child welfare or behavioral health care setting, preferred
• Pediatric and/or care coordination experience is helpful.  

Skills and Abilities

Exceptional leadership and communication skills, fostering collaboration across all organizational levels. Possess a strong aptitude for analytical thinking and data-driven decision-making, they excel at solving complex problems and implementing effective solutions. Proficient in project management, they adeptly handle multifaceted initiatives, ensuring deadlines are met and budgets are maintained. Highly adaptable to fast-paced and dynamic environments, they prioritize tasks efficiently while leveraging operational software and tools to enhance productivity. Strategic planning expertise and a commitment to fostering teamwork enable them to drive organizational success.

Pre-employment Requirements

Certificates, License, Registrations, backgrounds, drug screens, Etc.

• Licensure in the State of Florida as a Nurse
• Valid driver’s license required, with proof of insurance
• Driver’s license check is a requirement
• Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)
• Drug Screening is a requirement
• Children’s Network participates in E-Verify

Other Requirements

Language Skills

Must possess strong language skills, including the ability to communicate clearly and effectively with diverse stakeholders, such as families, healthcare providers, social workers, and legal professionals. This involves the ability to explain medical information in an easily understandable way, ensuring that families and caregivers can make informed decisions about their child’s care. Strong written communication skills are essential for documenting care plans, progress notes, and reports accurately and professionally. Additionally, the ability to listen actively and empathetically, especially in sensitive or high-stress situations, is critical for building trust and supporting families in navigating the child welfare system. Cultural competency in language use is also important to ensure that communication is respectful, inclusive, and tailored to the needs of the children and families served.

Mathematical Skills

Must possess the ability to interpret and analyze numerical data from medical records, treatment plans, and financial documents. Proficiency in using mathematical formulas for health assessments, tracking growth and development metrics, and calculating medical statistics is essential. Additionally, the role may require the ability to manage and allocate resources effectively, ensuring the most efficient use of healthcare services within a budget. Attention to detail and accuracy in all numerical tasks are critical to ensuring the safety and well-being of children and families under care.

Reasoning Ability

Must demonstrate strong reasoning abilities to assess complex medical and emotional needs of children and families, ensuring that care plans are both effective and responsive. This includes the capacity to analyze medical histories, understand psychosocial factors, and apply clinical guidelines to create comprehensive care strategies. The role requires critical thinking to evaluate the effectiveness of interventions, address emerging challenges, and identify barriers to achieving optimal health outcomes. The ability to anticipate potential risks, prioritize urgent needs, and make informed decisions that align with child welfare policies is essential. Additionally, strong reasoning skills help in collaborating with other professionals, ensuring that decisions are evidence-based, ethical, and focused on the best interests of the children and families served.

Physical Demands

The physical demands of this position are generally moderate. The role may require extended periods of sitting, standing, and using a computer. Occasional lifting of office supplies, files, or materials up to 25 pounds may be required. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential job functions.

Work Environment

This is an in-office-based position focused on administrative work, where the noise level may be moderate. The role may involve occasional travel among agency locations, extended periods of computer work, and frequent interactions across multiple departments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

ADA:       Children’s Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO:        Children’s Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.

Children’s Network of Hillsborough, LLC is a Drug-Free Workplace.

Remember:  If you are currently an employee of Children’s Network of Hillsborough Florida, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.