Food Service Associate II - Nights

Full Time

Shift - 10 pm - 6:30 pm rotating weekends and holidays

The Food Service Associate II will serve, assist, maintain and re-supply customer stations in the cafeteria service area including but not limited to deli, Grille and hot line, as assigned. Prepare, portion and inventory deli food items. Assist customers.

• Greet customers appropriately and show willingness to meet their needs.

• Wear Employee Identification badge in a manner seen and readable by all customers.

• Readily know daily menu and cafeteria information to inform customers.

• Maintain a professional image by adhering to department uniform guidelines.

• Regularly adhere to department work schedules.

• Adhere to all departmental policies and procedures.

• Set up line with appropriate utensils.

• Follow plan-a-gram and line up instructions.

• Restock food and supplies neatly and safely according to department guidelines.

• Complete daily production needs as assigned.

• Communicate to management all food quality and availability issues, equipment status, customer and staffing issues.

• Communicate to management unresolved customer service issues within 24 hrs.

• Complete quality control documentation as assigned.

• Make sandwiches, salads and deli items on request and/or as assigned; prepare bulk deli items as assigned.

• Assist in grille or catering pre-preparation as needed; portion appropriate amounts of food.

• Set up deli-bar per plan-a gram.

• Maintain and monitor all food item temperatures.

• Follow established food-handling practices according to department guidelines.

• Store and label food and supplies.

• Maintain department, hospital and regulatory agency standards.

• Clean work area according to department guidelines.

• Complete special cleaning assignment within target time.

• Use chemicals appropriately , and store chemicals in the appropriate manner .

• Anticipate and responds to customer needs; follows up until needs are met

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

• Use resources efficiently

• Search for less costly ways of doing things

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance