What are the responsibilities and job description for the Program Coordinator position at CHILDREN'S MUSEUM OF ROME?
The Program Coordinator plays a key role in creating a safe place for children and families to learn, play, and explore our community. This position supports daily operations by implementing curriculum, coordinating field trips, birthday parties, and special events. The ideal candidate is organized, detail-oriented, creative, and has excellent communication and administration skills.
Preferred Qualifications:
- 2 years of event planning experience
- Experience with cash handling, credit card processing, and basic point-of-sale or online payment systems
- Basic computer skills, including email, scheduling tools, online platforms, spreadsheets, and digital recordkeeping
- Familiarity with safety procedures, incident reporting, emergency response, or facility operations
Essential Functions and Responsibilities:
- Coordinate with schools to plan and schedule field trips
- Coordinate with parents and guardians to schedule birthday parties
- Coordinate with other organizations and volunteers to provide activities, workshops, and other special events
- Support in training of floor staff
- Interact with parents, volunteers, and community members interested in the mission of CMOR
- Implement curriculum and interactive activities for use during regular museum hours, field trips, birthday parties, and special events
- Collect, organize, and report CMOR performance metrics for group sales and attendance
- Support leadership in the management of risk, security, and compliance with CMOR policies and procedures
- Respond appropriately to accidents, incidents, emergencies, and unsafe conditions in accordance with CMOR policy and procedures
- Perform front-desk duties, greet visitors and members, provide introductions, and check in guests via the online platform
- Process admissions, collect payments, and maintain accurate records
- Monitor and enhance the guest experience for all visitors, including members and groups
- Engage visitors with exhibits and interactive experiences
- Uphold CMOR values in all interactions with staff, volunteers, and guests
- Perform other duties as assigned
Skills & Abilities:
- Positive attitude with a willingness to go above and beyond for all guests
- Enjoys engaging with children and families
- Ability to interact with a variety of people, demonstrating strong interpersonal and communication skills
- Commitment to punctuality, reliability, and accountability to the team
- Ability to remain calm and composed during emergencies or high-traffic periods
- Ability to perform repetitive tasks without distraction
- Passion for the Museum’s mission and play-based learning
- Openness to feedback and a commitment to continuous learning and growth
- Energetic, friendly, and approachable demeanor
- Demonstrated professionalism and a strong sense of responsibility
Pay: $18.00 - $22.00 per hour
Work Location: In person
Salary : $18 - $22