What are the responsibilities and job description for the Professional Services Manager position at Children's Mercy KC?
Thanks for your interest in Children's Mercy!
Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.
Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.
Overview
Provides administrative assistance to multiple medical departments critical to plan, direct, monitor, communicate and evaluate all professional services (Clinical, Administrative, Research, Teaching) through collaboration with faculty, administrative and medical leadership, as well as nursing and ancillary leaders. The manager will organize, analyze, summarize and report critical information for assigned departments in partnership with department leadership.
At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.
Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.Responsibilities
- Administrative, Professional, Financial, Academic, and strategic operations partnership and assistance for assigned departments
- Personnel management for faculty, Service Excellence, and HR leadership for Maternal Fetal Medicine
- Serves as the lead project manager for programs and initiatives on behalf of faculty members, and/or the administrative leadership teams and participates in organizational performance improvement activities;
Qualifications
- Master's Degree preferred and 1-2 years experience Administrative fellowship experience considered but not required towards experience requirement. or
- Bachelor's Degree and 3-5 years experience Job requires demonstrated ability to prioritize and multi-task several projects/responsibilities simultaneously. Significant collaboration and communication skills are required due to matrix reporting structure and peer co-leadership responsibilities within the department. Healthcare background is preferred. Relevant experience or coursework in human resources, medical practice/professional services, business administration, healthcare administration, management, accounting, finance, or public health. Strong analytical and technological working knowledge and abilities and strong financial management skills. Demonstrated understanding of budget development and management; billing operations, reimbursements, financial contracts and consulting agreements. A team player as well as a team builder who is able to delegate appropriately, make difficult decisions and lead by example. Demonstrated skills in personnel management and policy implementation.
Benefits at Children's Mercy
The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.
Learn more about Children’s Mercy benefits.
Starting Pay
Our pay ranges are market competitive. The pay range for this job begins at $35.91/hr, but your offer will be determined based on your education and experience.
Remote Work/Work from Home
This is an intermittent remote position, which means that the person hired will work with his or her manager to determine a schedule that includes both at home and on-site hours at a Children’s Mercy location. The incumbent must live in the Kansas City metro area.
#LI-Hybrid
EEO Employer/Disabled/Vet
Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.
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