What are the responsibilities and job description for the Care Coordinator Chronic Care position at Children's Medical Center?
Job Title & Specialty Area: Care Coordinator Chronic Care
Department: ECM Disease Management
Location: Children's Health- Dallas
Shift: Monday through Friday 8:00a to 5:00p
Job Type: Remote, but will be required to go onsite twice a month at Trinity Towers
Why Children's Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.
Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.
Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary:
Provide family centered disease-specific education and care coordination for program participants from enrollment into the program until completion, through established process. Responsibilities include coordinating telephone contacts to provide developmentally appropriate education. Collaborates among the health care team internally and externally to provide care, referrals and support as necessary. responsible for the collection of clinical data for research used to evaluate quality of care, resource utilization and patient outcomes of the program. Assist with and participate in outreach and advocacy opportunities to increase awareness of disease state.
- Care Coordination and Telephonic patient Contact: Dependent upon area, but this scope may include limited clinical activities not to exceed six hours per week. Telephonic interactions with patients, physicians, and payers. Care Coordination with regard to managing, referring physicians, payer issues, equipment and medication issues. Coordination of efforts with community agencies, school nurse, day care worker.
- Data Collection and Monitoring: Responsible for outcome trending, data collection, data input, and basic calculation (mean).
- Community Involvement and Advocacy: health fairs, workshops, speaking engagements and appropriate professional organization involvement.
How You’ll Be Successful:
- At least 4 years related experience Required
- At least 5 years Clinical Expertise, 2 years in sub-specialty areas Preferred
- Telephone Triage experience Preferred
EDUCATION
- Four-year Bachelor's degree or equivalent experience BSN Required
LICENSES AND CERTIFICATIONS
- Current license to practice professional nursing in the State of Texas Required
- Specialty area certification (AE-C or CDCES) 1 Year Required
- Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements Preferred
A Place Where You Belong
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.
Holistic Benefits – How We’ll Care for You:
- Employee portion of medical plan premiums are covered after 3 years.
- 4%-10% employee savings plan match based on tenure
- Paid Parental Leave (up to 12 weeks)
- Caregiver Leave
- Adoption and surrogacy reimbursement
As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.