Healthy Transitions Team Lead

Description

Summary

Per the tenets of the SAMHSA NC Healthy Transitions grant, the Team Lead will adhere to the principles of System of Care (SOC), person-centered care, and trauma-informed approaches to oversee programming that supports youth and young adults ages 16-25 who are struggling with serious mental illness and/or co-occurring disabilities. This leadership role includes management of grant activities and deliverables, supervision of a multi-disciplinary team, and monitoring of progress with program goals. Healthy Transitions is designed to increase access to youth-friendly services, amplify youth voice and choice, reduce stigma – all with the aim to support the successful transition to adulthood.

Requirements

Principal Duties and Responsibilities

• Ensure the grant deliverables are met as identified in the Scope of Work
• Support development, implementation, and evaluation activities of the Healthy Transitions Project.
• Support efforts to meet or exceed Healthy Transition Project grant goals and objectives.
• Ensure program services are coordinated and delivered in accordance with System of Care principles, trauma-informed approaches, person-centered / self-directed care, and honor youth voice and choice.
• Ensure program activities and events for internal and external audiences leverage youth and family peers, youth leadership, and youth self-advocacy.
• Responsible for oversight and management of program operations and team processes in accordance with CHA global and program-specific policies and procedures.
• Manage program and team member compliance with agency, program, and grant requirements.
• Manage referral process and caseload assignment.
• Oversee processes for outreach and engagement, screening and assessment, care and support planning, coordinated service delivery, discharge planning, and aftercare planning.
• Ensure recipient care and support planning is youth-driven and addresses the individual’s barriers to transition to adulthood.
• Facilitate weekly team meetings to ensure emerging and urgent needs of program recipients are addressed promptly.
• Provide supervision, performance coaching, and support to program staff.
• Conduct performance evaluations and support individual professional development goals.
• Interview, hire and train new members of the Healthy Transitions Team.
• Build and model a supportive and performance-driven team culture.
• Participate in leadership development opportunities.
• Build relationships with community organizations, government entities, providers, and other entities that serve youth and young adults to drive systems change and promote youth voice.
• Serve as the primary liaison with the state-level Healthy Transitions team.
• Partner with NC State Healthy Transitions Team at UNCG and direct service providers to develop and provide training and presentations to community stakeholders and the mental health workforce about the NC Healthy Transitions project.
• Partner with the NC State Healthy Transitions Team at UNCG, NC DMHDDSAS, and fellow CHA Healthy Transitions Team members to define, implement, support, and sustain the role of Youth & Young Adult Peer Support, assist with updates to System of Care Guidelines for transition age youth, and provide input into associated policy-level change.
• Collaborate effectively with internal and external stakeholders who provide direct support to youth and young adults to promote youth and young adult-driven care with improved access and engagement.
• Remain abreast of current and emerging industry trends and best practices for transition age youth.
• Complete all documentation within agency deadlines, according to regulatory guidelines.
• Prepare reports and reviews in a timely, clear, and concise manner as requested or assigned.
• Complete assigned training within required time limits.
• Other duties as assigned.
  
  

All Employees Have The Following Expectations

Mission: Contribute to and enhance company mission

Organization: Prioritize and plan work responsibilities appropriately

Professional Development: Attend and/or successfully complete all required trainings and meetings

Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision

Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community

Teamwork: Serve effectively as a team contributor on all assignments

Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback

Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals

Cultural Competence: Is sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.

Children’s Hope Alliance is an Equal Opportunity Employer

Education And Experience Requirements

• Bachelor's Degree within a human services field.
• Two years of previous work experience with the population: 16–24-year-olds with a mental health condition and/or a co-occurring condition.
• Experience supervising others preferred.
• Experience supervising a program preferred.
  
  

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• Physical functions which are considered essential to the satisfactory performance of the job include the following: reading, typing, writing, speaking, and using the telephone and prolonged sitting at a desk and working on a computer.
• Employee must be able to operate a vehicle for job duties and keep a valid NC drivers license with insurance.
• The work environment will contain slight to moderate office-related noises. The employee is not exposed to extreme weather conditions, toxic fumes, or airborne particles.
• The employee must occasionally travel to different locations in the course of work.
• Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving, therapeutically restraining children and adolescents in crisis situations.