Family Support Specialist- Bilingual

The Children's Home of Poughkeepsie has been caring for children throughout the Hudson Valley for over 175 years! We strive to empower children and families to achieve optimal health and well being. We are currently seeking a Family Support Specialist to work in our Community Based Services Family Opportunity Center in Dover!

Position Summary:

The Family Support Specialist will be responsible for answering calls, greeting family members and coordinating meetings with staff, community groups and families. This position will assist families with registering and track/manage data for reports to oversight agencies.  The Family Support Specialist will organize and facilitate activities for both the parent/primary caregiver and the youth while using the opportunity center, and will be responsible for making sure all activities run smoothly and families have what they need while using the FOC. This position will also relay messages, keep records of all meetings and monitor payroll/expenses. 

Essential Functions and Responsibilities: 

1. Fulfills training responsibilities according to Children’s Home, NYS Justice Center,  OCFS and ORR regulations
2. Is familiar with and adheres to all agency policies and procedures as outlined in the Direct Care Manual, Employee Handbook and Risk Management Manual
3. Gathers and updates client/family contact information
4. Completes Protective Factor Indicator Survey with the family
5. Takes part in activities that include providing recreational activities that match the youth's developmental stage and continue to maintain the participant’s health and safety
6. Provides intervention strategies for youth and their families as a result of a child’s mental health
7. Tracks and reports the number of youth, parents and families using the center and demographics
8. Ability to work in a multidisciplinary team as well as independently
9. Timely documentation of activities in compliance with NYS regulations
10. Participates in weekly supervision
11. Advocates for and supports families coming to the Family Opportunity Center
12. Provides input to the program on the subtleties of maintaining a culturally competent family supportive environment
13. Service provision to include supporting youth and families with community integration, specific mental/behavioral health interventions, concrete needs and social and interpersonal skills
14. Service provision in both individual and group settings 

Schedule: Tuesday-Friday 10am-7pm. Saturday 9am-6pm. Sunday-Monday off

The Children's Home offers an outstanding benefit package which includes weekly pay, medical, vision, dental, life insurance, 403(b), tuition reimbursement, paid time off, and a great work environment! Paid time off includes 4 weeks of vacation, 3 personal days, 12 holidays and 9 sick days annually.

MINIMUM Qualifications:

• Must be 21 years of age or older due to insurance regulations.

• High School Diploma or Equivalent.

• At least 1 year of experience working with children and families.

• Valid NYS Driver License in good condition as determined by the Agency.

• Must complete and pass a pre-employment physical, PPD and drug screen and an annual physical and PPD. 

• Bilingual in English and Spanish

PREFERRED Qualifications: 

• Higher Education or certificate(s.)

• Previous experience in an office setting. 

• Previous experience working with youth and families beyond one year.

The Children's Home of Poughkeepsie is an Equal Opportunity Employer.

The Children's Home participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the form I-9.

Salary : $22 - $23