What are the responsibilities and job description for the Front Desk Receptionist position at Children’s Hearts?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in creating a positive first impression for our clients and visitors. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a customer-focused attitude. The Front Desk Receptionist will manage various administrative tasks while providing exceptional support to both patients and staff.
Responsibilities
- Greet and assist visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls to the appropriate personnel.
- Perform data entry and maintain accurate records through filing and documentation
- Provide clerical support, including typing, proofreading documents, and managing correspondence.
- Maintain office organization through effective calendar management and scheduling appointments.
- Assist with customer service inquiries, ensuring a high level of client satisfaction.
- Support administrative functions such as inventory management, office supplies ordering, and maintaining office equipment.
- Handle confidential information with discretion while adhering to company policies.
Requirements
- Previous experience in a front desk or receptionist role is preferred
- Strong computer skills
- Excellent phone etiquette and customer service skills are essential.
- Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.
- Demonstrated organizational skills with the ability to manage multiple tasks effectively.
- Experience in clerical or administrative roles is advantageous.
- Familiarity with medical receptionist duties is a plus but not required.
- Strong time management skills to prioritize tasks efficiently.
- Ability to work independently as well as part of a team. Join us in delivering exceptional service while contributing to the smooth operation of our office environment!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $19 - $21