Training and Development Program Manager

Job Title & Specialty Area: Training & Development Program Manager

Department: Pharmacy

Location: Dallas, TX

Shift: Monday- Friday, 8:30am-4:30pm (Day Shift)

Job Type: On-Site

Why Children’s Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary

This role serves as a key subject matter expert and strategic resource for designing, implementing, and sustaining educational and competency-based initiatives within the pharmacy department. This role supports all pharmacy teams across the health system, fostering a culture of continuous learning and professional growth. This position is instrumental in enhancing staff proficiency in medication use processes, ensuring regulatory compliance, promoting clinical excellence, and driving standardization across practice settings.

Responsibilities

• Provide onboarding training and professional development in collaboration with pharmacy leadership and the Leadership and Learning Institute (LLI) team, and other organizational educators
• Supports integrating evidence-based literature into practice by assessing learning needs and applying learning principles to promote active learner participation
• Mentors, develops, and evaluates trainers to enhance learning experiences for all new hires
• Develop, coordinate, and deliver structured onboarding programs for new pharmacists, technicians, and interns
• Design and implement continuing, ongoing education, competency assessments, and staff development initiatives
• Provide targeted education related to best practices, formulary updates, and operational workflows
• Inform shared decision making and collaborates with multi-disciplinary stakeholders and pharmacy leadership to ensure educational programs support organizational goals and strategic plan(s)
• Participate in policy and protocol development with a focus on staff training and implementation
• Support pharmacy continuing education programs and serves as administrator for ACPE
• Evaluate the effectiveness of educational programs through audits, surveys, and feedback
• Serve as a subject matter expert in pharmacy education and competency development
• Promote a culture of continuous learning and professional growth
  
  

Work Experience

• At least 3 years at least 3 years Job-related experience in health-systems pharmacy required
• At least 1 year at least 1 year of experience in leading educational activities preferred
  
  

Education

• Graduate or professional work or advanced degree; or equivalent experience Graduate or professional work and advanced degree; or equivalent experience Doctorate of Pharmacy and completion of a pediatric clinical pharmacy residency or job-related experience preferred
• Four-year Bachelor's degree or equivalent experience Four-year Bachelor's degree or equivalent experience Degree (B.S. or Pharm.D) from an accredited school of pharmacy required
  
  

Licenses And Certification

• Current Texas Pharmacist License Upon Hire required
• Texas State Board of Pharmacy Preceptor certification 90 Days required
• 20-hour ACPE accredited IV training course 90 Days required
• BLS/ACLS/PALS instructor certification preferred
• BLS/ACLS/PALS certification 90 Days required
• Teaching certificate through residency program or equivalent preferred
  
  

Job Profile

• Requires depth within a specialized, critical discipline and/or breadth of substantive professional knowledge that crosses disciplines within the professional field
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• May lead functional teams or projects with moderate resource requirements, risk, and /or complexity
• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
• Works independently, with guidance in only the most complex situations
• Communicates difficult concepts and negotiates with others to adopt a different point of view
  
  

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care For You

• Employee portion of medical plan premiums are covered after 3 years
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement
  
  

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.