WIC Program Support Supervisor

🌟 We're Hiring: WIC Program Support Supervsor! 

Location:  Central Falls, RI (please note: you may need to travel to other sites located in Providence, RI and Pawtucket, RI and the surrounding communities) 
Reports To: Director of Nutritional Services
Employment Type: Full-Time (Monday - Friday, 8 hour shifts) 

Make a Difference in Your Community

Are you passionate about supporting families, leading teams, and improving access to nutrition and health services? Children’s Friend is seeking a WIC Program Support Supervisor to play a vital leadership role in ensuring high-quality services for WIC participants across our sites.

This is a great opportunity for an experienced community services professional who enjoys supervising staff, engaging with families, and making a real impact in public health.

What You’ll Do

As the WIC Program Support Supervisor, you will:

Lead & Support Staff

• Supervise and mentor WIC Program Assistants, volunteers, and AmeriCorps members

• Provide guidance through supervision, team meetings, and coaching

• Foster a respectful, inclusive, and collaborative work environment

Serve WIC Participants

• Screen applicants for eligibility and complete accurate data entry

• Provide program education, answer questions, and explain WIC benefits

• Conduct intake measurements (height, weight, hemoglobin tests)

• Deliver secondary nutrition education using approved materials

• Make referrals to community resources such as housing, food banks, social work, and healthcare

Manage Operations

• Build and maintain monthly appointment schedules

• Oversee daily phone coverage, voicemail responses, and appointment reminders

• Ensure check safety, chart security, and office cleanliness

• Maintain adequate office and medical supplies

• Handle special cases including transfers and participant concerns

• Produce recurring data reports (e.g., terminated clients, appointment reminders)

Engage the Community

• Lead outreach initiatives, networking, and educational efforts

• Support voter registration procedures and reporting

• Participate in agency-wide committees and projects

What We’re Looking For

Required:

• High School Diploma or GED

• 5–10 years of related experience in community-based social services

• Office management experience

• Valid driver’s license, auto insurance, and reliable vehicle

• Ability to pass pre-employment background screening

Preferred:

• Prior supervisory experience

• Bilingual in English and Spanish

• Additional language proficiency

🌱 Why Join Children’s Friend?

At Children’s Friend, we believe every child deserves a strong start. As part of our team, you’ll have the chance to grow professionally, contribute meaningfully, and be part of a diverse and inclusive workplace where your efforts matter every day.

🔒 Equal Opportunity Employer

We are committed to equity and diversity in the workplace. If you require accommodations during the application process, please contact us at talent@cfsri.org.

Children’s Friend offers a comprehensive benefits package that includes the following:

• Medical Dental and Vision coverage 
• Employer contributions to the 403(b) plan
• Employer-paid Life and Disability insurance 
• Flex Spending Accounts 
• 12 Holidays 
• Competitive Vacation Benefits 
• Training and Professional Development 
• Education Assistance 
• Student Loan Repayment Assistance