What are the responsibilities and job description for the Philanthropy Operations Coordinator position at Children's Emergency Relief International (CERI)?
It's a great feeling to work for a company that does so much good for others around the world!
Education: Required-Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent experience)
Experience: Required- 3 or more years of experience in nonprofit finance, donor services, accounting, or philanthropy support. Proficiency in donor databases (Salesforce) and accounting software (e.g., QuickBooks). Acumatica is a huge plus or ready to learn quickly.
Summary: The Philanthropy Operations Coordinator is a bridge role—connecting fundraising, executive leadership, finance, and systems. This is a vital role in ensuring the integrity and efficiency of CERI’s donor stewardship and financial operations. This position is responsible for processing gifts, managing donor acknowledgements, liaising with the Finance Department, and supporting accounting functions. The ideal candidate is detail-oriented, systems-savvy, comfortable with donor-facing logistics, skilled in compliance, reporting, and cross-functional coordination, trustworthy, and passionate about supporting a mission-driven organization.
Critical Action Items
Gifts Processing
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Education: Required-Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent experience)
Experience: Required- 3 or more years of experience in nonprofit finance, donor services, accounting, or philanthropy support. Proficiency in donor databases (Salesforce) and accounting software (e.g., QuickBooks). Acumatica is a huge plus or ready to learn quickly.
Summary: The Philanthropy Operations Coordinator is a bridge role—connecting fundraising, executive leadership, finance, and systems. This is a vital role in ensuring the integrity and efficiency of CERI’s donor stewardship and financial operations. This position is responsible for processing gifts, managing donor acknowledgements, liaising with the Finance Department, and supporting accounting functions. The ideal candidate is detail-oriented, systems-savvy, comfortable with donor-facing logistics, skilled in compliance, reporting, and cross-functional coordination, trustworthy, and passionate about supporting a mission-driven organization.
Critical Action Items
- Support the Philanthropy Team with day-to-day administrative and operational needs.
- Coordinate donor engagement for the CEO and Chief Development Officer (CDO), including travel, meetings, and follow-ups.
- Manage business processes like procurement, vendor selection, and contract approvals.
- Support budget planning and vendor relationship management.
- Plan and manage events, retreats, and workshops.
- Maintain CRM documentation and support cross-departmental communications.
- Identify and improve operational inefficiencies.
- Coordinate hospitality for internal and external visitors.
Gifts Processing
- Accurately record and process all incoming donations (checks, online gifts, wire transfers, etc.) in the donor database and accounting systems.
- Ensure timely and accurate reconciliation of gift records with finance systems.
- Maintain confidentiality and data integrity in all donor transactions.
- Generate and send personalized donor acknowledgements and tax receipts in a timely manner. This is an ABOVE AND BEYOND expectation of personalization and immediate.
- Collaborate with the Development team to ensure acknowledgements reflect donor impact and organizational voice.
- Track and report on acknowledgement timelines and completion rates.
- Serve as the primary point of contact between Development and Finance for gift-related transactions.
- Coordinate monthly reconciliation meetings and resolve discrepancies.
- Support Finance team with documentation and reporting related to donor revenue.
- Assist with journal entries, account coding, and documentation for donor-related revenue.
- Support audits and financial reviews by preparing relevant donor and transaction records.
- Maintain organized records of all financial correspondence and documentation.
- Exceptional Communication Skills: Superior verbal and written communication abilities, with the capacity to clearly convey concepts, engage stakeholders, and inspire action to include editing skills, including grammar and punctuation.
- Cultural Intelligence: Experience working across diverse cultures and backgrounds, with a passion for empowering global communities while maintaining discretion with sensitive donor data.
- Highly collaborative, well organized, detail-oriented, creative, and inquisitive with excellent project coordination, and able to work in a fast and dynamic environment with many stakeholders.
- Proficiency in software tools including Salesforce, Microsoft Word, Excel, PowerPoint.
- Valid state driver’s license with a clear driving record.
- Clear criminal background check.
- Other job duties as assigned.
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
- Senior level
