What are the responsibilities and job description for the Patient Coordinator at Children's Dentistry of Council Bluffs position at Children's Dentistry of Council Bluff?
Children's Dentistry of Council Bluffs is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.
Website: Children's Dentistry of Council Bluffs
Experience:
- Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
- Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
- Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
- Register new patients and update existing patient demographics, collecting detailed personal and financial information.
- Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
- Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
- Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
- Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
Qualifications:
- High School Graduate or GED required.
- 1-3 years of experience in a dental office or medical office setting preferred
- Experience with practice management software and scheduling systems is preferred.
- Exceptional communication and interpersonal skills with a strong focus on customer service.
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively
Comprehensive Benefits Package:
- Medical, Dental, Vision, and 401(k)
- Paid holidays
- Paid time off
Join our team and be part of a practice dedicated to excellence in pediatric care. If you're ready to take your career to the next level, apply today!