What are the responsibilities and job description for the Patient Service Representative position at Children's Dentistry of Chicopee?
Are you a people person? Do you like children? Do you like helping others? We want to meet you! We are looking to add to our Patient Services Team. As a Patient Services Representative you are the first point of contact for our guests and this position requires a pleasant demeanor and willingness to help others. Our Patient Service Representative duties include administrative support such as scheduling and insurance verification. Multitasking and stress management skills are essential for this position.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Patient check-in and check-out
- Answer, screen and forward incoming phone calls
- Scheduling
- Insurance eligibility and verification
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email
- Maintaining schedule
- Collecting payment
Skills
- Proven work experience in a customer service role
- Professional attitude and appearance
- Excellent communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid jury duty
- Paid time off
- Pet insurance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $17