What are the responsibilities and job description for the Public Health Receptionist-Bilingual Speaking Karen and English position at Children's Dental Services?
Public Health Receptionist-Bilingual Speaking Karen and English
Children’s Dental Services (CDS) is a dynamic, community-based nonprofit improving oral health for children and families with low incomes through accessible, culturally tailored care. Founded in 1919, CDS serves one of Minnesota’s most diverse communities and provides an exciting opportunity to gain hands-on experience in public health, healthcare administration, and community engagement.
Position Overview: This is a great role for recent college graduates interested in public health, nonprofit work, or healthcare. The Public Health Receptionist is often the first point of contact for our patients and families, playing an essential role in ensuring they receive compassionate, efficient, and quality service.
Key Responsibilities:
· Manage front desk operations in a fast-paced clinical setting—answering phones, greeting patients, scheduling and confirming appointments, and verifying insurance.
· Provide exceptional customer service to patients and families both in person and over the phone.
· Support patient communication and interpretation (bilingual candidates encouraged to apply).
· Assist with basic administrative tasks and office organization.
· Work collaboratively with a diverse, mission-driven team.
· Evening (until 7:00 p.m. on Tuesday or Wednesday) and one Saturday per month required.
Qualifications:
· Bachelor’s degree preferred—especially in Public Health, Health Sciences, Communications.
· Excellent organizational skills, attention to detail, and communication/interpersonal skills.
· Competency in Microsoft Office Suite.
· Typing speed of 40 wpm minimum.
· Ability to multitask and stay calm in a fast-paced environment.
· Commitment to maintaining confidentiality and upholding HIPAA standards.
· Bilingual skills in English and Karen required.
· Knowledge of Medical Assistance programs a plus.
· Prompt and consistent attendance required.
Compensation & Benefits:
· $20–$24/hour, depending on qualifications.
· Full-time (40 hours/week) with comprehensive benefits.
· Opportunity to gain hands-on experience in community health, healthcare systems, and nonprofit operations.
· To Apply: Send a cover letter and resume to: Sarah Wovcha swovcha@childrensdentalservices.org Learn more about our mission at www.childrensdentalservices.org
Pay: $20.00 - $24.00 per hour
Expected hours: 40.0 per week
Benefits:
- 403(b) matching
- AD&D insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $20 - $24