Human Resources Associate

Job Title:                             Human Resources Associate

Department:                       Human Resources

Reports To:                         Director of HR & Training

FLSA Status:                       Full-Time (40 hours/week), Exempt

ABOUT CHILDREN’S COUNCIL

For more than 50 years, Children’s Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a childcare champion, we want you on our team.

POSITION SUMMARY

Reporting to the Director of HR & Training, the Human Resources (HR) Associate, is an essential support role for the HR department. This position ensures smooth onboarding, organizes HR documentation and files, processes invoices, and coordinates internal employee events and training logistics. The HR Associate will provide administrative support as it relates to onboarding new hires and internal transfers and will support the rest of the HR team with a variety of HR administrative tasks. Due to the nature of the work, the HR Associate will be expected to have a high level of confidentiality and professional judgment.  

Key Qualities:

• You’re organized, dependable, and service-oriented.
• You love checklists and are proud when things run smoothly.
• You’re a team player who thrives in a support role.

PRIMARY RESPONSIBILITIES

• Coordinate onboarding process for new hires, including logistics by collaborating with Hiring Managers, Operations & IT teams to ensure systems, equipment and resources are prepared for a seamless onboarding of new hires.
• Follow up with new hires to ensure all pre-hire and Day 1 documentation is complete.
• Assign and track new hire training modules using the Learning Management System (LMS).
• Ensure training deadlines are met and follow up with new hires as needed.
• Update employee records and learning assignments within the LMS as roles or training needs change.
• Maintain accurate and confidential HR files, records, and logs.
• Process HR-related invoices, track payments, and reconcile with Finance as needed.
• Coordinate employee engagement events, recognition programs, and department-wide meetings.
• Support training logistics: schedule sessions, manage RSVPs, track attendance, and prep materials.
• Assist with data entry for employee records and support HR data audits.
• Respond to routine staff questions regarding onboarding, benefits, and general HR processes.
• Provide administrative support for employee engagement surveys or recognition programs.
• Will perform other duties as assigned. 

REQUIRED QUALIFICATIONS

• 1-2 years of administrative or HR experience.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent combination of education and experience may be considered
• Strong organizational and communication skills.
• Comfortable using Outlook, Excel, and ADP or similar HRIS platforms.
• High attention to detail and ability to juggle multiple tasks.
• Experience handling confidential and sensitive matters with empathy.
• A background clearance is required.

PHYSICAL REQUIREMENTS

• Must be able to remain stationary for extended periods of time.
• Must be able to move throughout the office, access files, meet with staff and external partners, climb four flights of stairs if needed.
• Require the mental acuity to perform the essential functions as outlined in an accurate and timely fashion.
  

Hybrid Work  

We have adopted a hybrid working model and currently require employees to be present in the office at least 3 days per week, with the option to work 2 days per week remotely. Applicants should be comfortable with both the remote and in office scenarios.   

COVID Policies

All staff are required to be fully vaccinated against COVID-19 (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff.

Benefits, and Employee Perks

We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes:

• Generous Medical coverage for staff, including paid medical plan deductibles, copays and out-of-pocket maximums.
• Dental, Vision, Chiropractic & Acupuncture, Life, LTD and AD&D coverage.
• Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance.
• 401(k) retirement plan with a generous employer match.
• Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs.
• Generous paid time off  package, including 14 paid holidays a floating holiday for your Birthday.
• Ongoing training and professional development for all staff.
• Tuition Reimbursement.

Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.

Equal Opportunity & Equity Statement: Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.

Salary : $240