What are the responsibilities and job description for the Reception Coordinator - Operations position at Children's Advocacy Center of Benton County?
The CFAC provides a safe, supportive, and multidisciplinary environment for children who have experienced abuse or neglect. Our mission is to ensure that every child receives the care and opportunities they deserve while minimizing further trauma. We are committed to fostering a diverse and inclusive team that reflects the communities we serve.
We are seeking a Operations Reception Coordinator to join our team. In this role, you will act as our main point of contact with all guests and ensure all visitors are given the upmost hospitality when visiting our facility. In addition, you will coordinate with operations to ensure supplies and donations are managed and accounted for.
Responsibilities include:
Front Desk Operations
- Welcome and check in all clients, families, MDT partners, and visitors.
- Answer doors and phones, route calls appropriately, and provide information about services.
- Maintain visitor logs and follow confidentiality protocols.
- Support appointment scheduling, rescheduling, and cancellations.
- Oversee mail and package receiving and distribution.
Facilities, Supplies & Workflow
- Manage office, meeting, and storage spaces to support front desk and program needs.
- Oversee office and cleaning supply inventory, purchasing, and organization.
- Coordinate routine cleaning, maintenance, and facility readiness
In-Kind Donations
- Receive and log incoming in-kind donations.
- Ensure donations are labeled and stored in designated areas.
- Maintain organized donation storage spaces.
- Coordinate distribution of in-kind items according to established guidelines.
- Communicate with appropriate staff regarding inventory and needs.
Why Join Us?!
- Be part of a dedicated team making a significant difference in the lives of children and families.
- Enjoy opportunities for professional growth and development through ongoing training and mentorship.
- Receive a competitive salary and comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Work in a supportive and inclusive environment that values teamwork, compassion, and innovation.
The CFAC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees!
Join us in our mission to support and advocate for children in need. We look forward to your application!