What are the responsibilities and job description for the Program Administrative Support Specialist position at Children and Families First Delaware Inc?
Description
Nurse Home Visitor Program seeking advanced level administrative support.
- Serve in the role of providing administrative support for assigned program, assisting with documentation, management of data sets, creation and management of Excel spreadsheets, extracting data for reports including, but not limited to:
- generating and disseminating productivity reports and productivity summarization reports monthly, quarterly and annually maintain community referral sources compiling or assisting in the compilation of statistical information for special reports conducting referral follow ups and related communications' assist with assigning clients to programs· Prepares and copies correspondence, records, and reports as assigned.
- Corresponds by approved methods with referrals and clients regarding services
- Record and distribute meeting minutes; as assigned.
- Orders and maintains supplies, as required.
- Submit check requisitions and/or gift card requests, as needed.
- Maintains files and records, quality review for accuracy and completeness·
- Timely and accurate data entry into data collection and documentation systems; as needed·
- Establishes and maintains professional relationships within the agency and community.· Maintains agency standards regarding confidentiality and quality.
- Attend community meetings and assist with program outreach, as assigned.
- Position based in Georgetown, with travel to Dover location as needed.
- Serves on staff committees as assigned and/or approved
Full-Time with benefits
Benefits include:
- Health, Dental and Vision Insurance
- Vacation, Sick and Holiday Pay
- Tuition Assistance and other education benefits.
- 401 (k) with matching
- Life Insurance
- EAP Service and other wellness programs.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED); minimum of two years previous secretarial experience and/or training; or equivalent combination of education and experience. AA degree in business/admin support functions desirable
QUALIFICATIONS
- Ability to manage and analyze program data.
- Ability to write summaries of program activities, operations for reports.
- Advanced working knowledge of Microsoft Office and Outlook.
- Advanced Excel skills.
- Previous experience with Apricot data system, desirable.
- Accurate typing and/or word processing skills.
- Previous experience with office equipment (computers, fax, calculator, photocopier, voice mail, telephones, etc.).
- Knowledge of record keeping, filing, and general office procedures.
- Good telephone skills.
- Ability to work independently and accurately.
- Ability to respond appropriately to the cultural differences present among the agency’s service population.
- Strong organizational and time management skills.
- Possess a valid driver’s license with a safe driving history and reliable transportation.