What are the responsibilities and job description for the Automotive Service Advisor/Writer position at Childre Chevrolet GMC, LLC?
Automotive Service Advisor/Writer Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Recommend appropriate services and repairs based on customer needs
- Provide estimates for repairs and obtain customer approval
- Schedule appointments and manage service appointments
- Coordinate with technicians to ensure timely completion of repairs
- Communicate with customers regarding the status of their vehicles
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and vehicle repairs
Automotive Service Advisor/Writer Qualifications:
- Previous experience in automotive service or related field required
- Knowledge of brake repair, tire service, oil changes, air brakes, shocks/struts, diesel engine repair, and auto body repair is a plus
- Strong communication skills and ability to build rapport with customers
- Excellent problem-solving skills and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in computer systems and software for scheduling and recordkeeping
- Cash handling experience is preferred
Automotive Service Advisor/Writer Pay:
-Commission
We offer competitive pay rates and opportunities for career growth within our organization. If you have a passion for providing exceptional customer service, have a professional presence, terrific work ethics and have the skills necessary to excel in this role, we encourage you to apply.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Automotive Service writing: 1 year (Required)
Work Location: In person
Salary : $40,000