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Family Visitation Shift Supervisor

CHILD, Inc.
CHILD, Inc. Salary
Newark, DE Full Time
POSTED ON 10/2/2026
AVAILABLE BEFORE 1/28/2027

Company Overview
CHILD, Inc. is a dedicated nonprofit social services agency committed to serving the needs of the Delaware community for over 50 years. Our mission is to support families and individuals through compassionate, community-focused programs that foster growth, stability, and well-being.

Overview
We are seeking a candidate to provide supervision and support to families who have experienced domestic violence and need assistance in re-establishing or maintaining a safe, healthy, non-violent relationship between children and non-custodial parents. The goal of the visitation and exchange program is to protect the children’s safety and the safety of the custodial parent, while providing for meaningful visitation.

Duties

  • Coordinates, observes and documents visitations and exchanges; enforces court orders and conditions.
  • Executes any necessary protective duties to ensure a safe visitation for the visiting children; provides crisis intervention if needed.
  • Completes paperwork, including narratives, correspondence, and forms accurately and legibly, and carries out office procedures. Maintains client files.
  • Works in partnership with co-workers to share effective strategies.
  • Develops rapport and trusting relationship with victims of family violence.
  • Clearly and effectively communicates with a diverse population.
  • Manage documentation related to visitations, including incident reports, attendance logs, and compliance records.
  • Foster positive relationship management with families, ensuring respectful communication and cultural sensitivity.
  • Monitor program compliance with legal requirements and agency policies related to child welfare and behavioral health.
  • Support staff in handling challenging situations during visitations by providing leadership and conflict resolution strategies.

Requirements:

  • Bachelor’s degree in human services such as social work, psychology, sociology, child development, family studies, counseling, criminal justice, or related degree preferred. Experience may be substituted for college coursework.
  • Minimum of one year of experience supervision in a social service setting.
  • Strong commitment to the goal of reducing family violence.
  • Experience in intimate partner violence preferred.
  • Good oral and written communication skills.
  • Working evenings, weekends and holidays to accommodate client needs and the program is a must.
  • Positive energy for meeting new people and building relationships with trust and the program.
  • Ability and willingness to nurture growth and assist all clients.
  • Ability to maintain objectivity.
  • Flexibility in meeting new and challenging situations.
  • Knowledge of State and community resources preferred.
  • Positive energy for work on a staff team.
  • Ability and willingness to assist all kinds of persons, including children and youth.
  • Ability and willingness to hold a physically and emotionally demanding position.

Join us in making a meaningful difference by leading our CHILD Inc. team! We value energetic leaders who are passionate about supporting families, managing programs efficiently, and fostering positive community relationships. This paid position offers an opportunity to grow professionally while contributing directly to the well-being of families across our community.

Pay: $42,000.00 - $45,000.00 per year

Benefits:

  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $42,000 - $45,000

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