What are the responsibilities and job description for the Supportive Housing Coordinator position at Child & Family?
What You’ll Be Doing
You will be working alongside the Director of Residential Programs to assure program compliance, manage program budgets, and maintain relationships with the property management company. You will work directly with the clients in the transitional housing program. You will work closely with the Housing Specialist in the Home Stabilization program to ensure all clients have access to permanent housing options upon discharge.
Hybrid Role, 20% Remote Work.
Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
• Develop referral and intake packets for program clients.
• Ensure all appropriate notifications, incident reports, logs, and data entry are completed as necessary and as required by state and agency policies and procedures.
• Manage the program’s data collection, case management, and networking efforts with partnering agencies.
• Work with programs within the agency as well as community agencies as well as participates in activities with Rhode Island Housing as appropriate.
• Coordinate referral process, wait list, resident intakes, and coordinate with Coordinated Entry, and Trinity Management.
• Assess client and family needs at intake and develop a self-sufficiency plan with each family with an ultimate goal of obtaining permanent housing.
• Responsible for the overall support of the residents, i.e. safe housing and community.
• Respond to residents and their family/caretakers with empathy, sensitivity, and respect while maintaining trauma sensitive language and approaches; understands the short- and long-term impacts or trauma and neglect.
• Supervise the interactions and activities of clients and families when appropriate, ensures active engagement in day-to-day structured and unstructured activities, employment/education, psycho educational groups as applicable, life skills development, and household maintenance.
• Maintain positive, professional interactions with community partners including Newport Police Department, DCYF, schools, and local community agencies.
• Maintain positive relationships with grantors and donors of the Supportive Housing Program
• Ensure the facility is maintained to all health and safety regulations, working closely with the Facilities Manager and Trinity Management to ensure maintenance and safety concerns are addressed appropriately.
Who You Are
Requirements, Skills & Abilities:
• Bachelor’s degree in social work, criminal justice, or related field required.
• Minimum 1 year experience with direct care experience required; previous work experience with housing strongly preferred; minimum 1 year of administrative or supervisory experience preferred.
• Strong organizational, critical thinking and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Bilingual in Spanish preferred.
• Collaboration and teamwork.
• Must have valid driver's license, auto insurance and car registration.
• Must authorize Child & Family to complete a motor vehicle records check.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.
Physical Requirements
Direct Service Staff:
This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.
Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.
You will be working alongside the Director of Residential Programs to assure program compliance, manage program budgets, and maintain relationships with the property management company. You will work directly with the clients in the transitional housing program. You will work closely with the Housing Specialist in the Home Stabilization program to ensure all clients have access to permanent housing options upon discharge.
Hybrid Role, 20% Remote Work.
Your Main Priorities
While additional responsibilities are likely to arise on the job, you will primarily:
• Develop referral and intake packets for program clients.
• Ensure all appropriate notifications, incident reports, logs, and data entry are completed as necessary and as required by state and agency policies and procedures.
• Manage the program’s data collection, case management, and networking efforts with partnering agencies.
• Work with programs within the agency as well as community agencies as well as participates in activities with Rhode Island Housing as appropriate.
• Coordinate referral process, wait list, resident intakes, and coordinate with Coordinated Entry, and Trinity Management.
• Assess client and family needs at intake and develop a self-sufficiency plan with each family with an ultimate goal of obtaining permanent housing.
• Responsible for the overall support of the residents, i.e. safe housing and community.
• Respond to residents and their family/caretakers with empathy, sensitivity, and respect while maintaining trauma sensitive language and approaches; understands the short- and long-term impacts or trauma and neglect.
• Supervise the interactions and activities of clients and families when appropriate, ensures active engagement in day-to-day structured and unstructured activities, employment/education, psycho educational groups as applicable, life skills development, and household maintenance.
• Maintain positive, professional interactions with community partners including Newport Police Department, DCYF, schools, and local community agencies.
• Maintain positive relationships with grantors and donors of the Supportive Housing Program
• Ensure the facility is maintained to all health and safety regulations, working closely with the Facilities Manager and Trinity Management to ensure maintenance and safety concerns are addressed appropriately.
Who You Are
Requirements, Skills & Abilities:
• Bachelor’s degree in social work, criminal justice, or related field required.
• Minimum 1 year experience with direct care experience required; previous work experience with housing strongly preferred; minimum 1 year of administrative or supervisory experience preferred.
• Strong organizational, critical thinking and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Bilingual in Spanish preferred.
• Collaboration and teamwork.
• Must have valid driver's license, auto insurance and car registration.
• Must authorize Child & Family to complete a motor vehicle records check.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.
Physical Requirements
Direct Service Staff:
This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.
Equal Employment Opportunity
Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Culturally and Linguistically Appropriate Services
In order to provide equitable service delivery and go above and beyond equal opportunity requirements, our organization is committed to ensuring that all staff are able to perform the following cultural competencies:
• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.
Affirmative Action
Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.