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Therapeutic Mentor

CHILD & FAMILY SERVICES INC
Hyannis, MA Full Time
POSTED ON 4/15/2026
AVAILABLE BEFORE 6/14/2026

Summary

Therapeutic Mentors offer structured, one-to-one, strength-based support services to youth for the purpose of addressing daily living, social-emotional, and communication needs. S/he will report directly to the Senior Therapeutic Mentor or Program Director.

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

HS Diploma starts at $22.00 per hour / BA starts at $23.50 per hour

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

  • Valid driver’s license and reliable transportation
  • Ability to transport clients in your own personal vehicle
  • Must be 21 years of age or older
  • Experience working with transitional age youth
  • Ability to work independently
  • Great organizational and communication skills
  • Willingness to work a flexible schedule as needed to include occasional weekend and/or evening work
  • Supporting, coaching, and training the youth in age- appropriate behaviors, interpersonal communication, problem-solving and conflict resolution, and relating appropriately to other children and adolescents, as well as adults, in recreational and social activities pursuant to a behavioral health treatment plan developed by an outpatient provider
  • Engaging the youth in activities in the community
  • Address one or more goals each session on a youth’s existing outpatient or In-home Therapy treatment plan (for youth not in ICC), or on an existing ICP (for youth in ICC)
  • Carry an average caseload of 3-5 if part-time, or 8-12 if full-time, of which she/he will be responsible for case management
  • Develop an individualized service plan with the clinician
  • Responsible for monthly/quarterly summaries, progress notes, and discharge paperwork. All paperwork must be completed and entered into the database in a timely manner
  • Submit billing/units into database with a 3 day window of TM services provided

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Required Education and Experience

A Therapeutic Mentor must have a high school diploma or GED with a minimum of two years’ experience working with children/adolescents/transition-aged youth, an associate’s degree in a human services field with one year experience working with children/adolescents/transition-aged youth, or a bachelor’s degree in a human services field and one year experience working with children/adolescents/transition-aged youth.

Cultural Competency Qualifications: 

  • Awareness of personal attitudes, beliefs, biases, and assumptions about others 
  • Knowledge of the various dimensions of diversity, including gender, race, and ethnicity 
  • Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way 
  • Cultural knowledge of key populations that will be served to address disparities in service delivery
  • Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own 
  • Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency 

Travel Required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.

Benefits:

  • Benefit eligible at 20 hours per week
  • Medical – Harvard Pilgrim/HealthPlans Inc.
  • Dental – Delta Dental of MA
  • Vision - EyeMed
  • Wellworks for You (Employee Wellness)
  • 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
  • 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
  • Tuition reimbursement – Up to $1,500 per calendar year
  • Professional Licensure reimbursement (LICSW, LMHC)
  • Flexible spending accounts – save on medical expenses and dependent care!
  • 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
  • 100% Employer paid Life Insurance
  • 100% Employer paid Long Term Disability and AD&D
  • 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ , AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Salary : $22 - $27

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