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Student Support Case Worker

Child & Family Services, Inc.
New Bedford, MA Full Time
POSTED ON 1/12/2026
AVAILABLE BEFORE 2/11/2026
Summary

The Success Coach position is designed to support the Senior Success Coach in providing intensive wrap-around services through the utilization of an array of evidence-based, culturally competent, person-centered, and family centered services. This position is a full-time, 40 hour/week position that is embedded in New Bedford or Fall River public middle schools.

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Provide a safe, welcoming, and clean environment for our clients and families
  • Work in collaboration with team members, clients, and families to implement person-centered and family-centered, recovery-oriented, evidence-based, and trauma-informed care
  • Develop and coordinate recreational activities for clients
  • Participate in case management meetings regularly with senior case manager, parents/caregivers, and other stakeholders to discuss progress toward client-centered goals and to modify individual service plans as needed
  • Maintain proper and complete documentation of meetings, releases, communication, referrals, and other paperwork
  • Identify and work with a family’s organic social supports, including faith-based organizations, neighborhood associations, tenant groups, community centers and clubs, etc.
  • Provide advocacy on behalf of the youth and their family
  • Work with senior case manager to implement individualized youth development strategies to ensure that recommended support services are provided in a logical, timely, and effective manner
  • Develop and maintain mutually respectful long-term relationships with families
  • Identify resources in partnership with youth and families, establishing a referral system among community agencies and resources, and supporting youth and families in accessing these resources
  • Assist senior case manager in planning and executing social and education events and outings
  • Visit the homes of participating families as appropriate
  • Coordinate with the school to ensure educational requirements are being met
  • Provide tutoring and/or other academic supports (either directly or indirectly) as needed
  • Utilize evidence-based interventions, including motivational interviewing skills to empower clients and families with improving their overall health and wellness
  • Monitor and track appropriate outcome measures
  • Maintain case record expectations as required by the agency, funding sources, and accreditation authorities

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary : $21 - $24

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