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Open Access Clinical Team Leader

Child & Family Services, Inc.
Plymouth, MA Full Time
POSTED ON 5/22/2026
AVAILABLE BEFORE 6/20/2026
The Open Access Clinical Team Leader provides oversight, management, and clinical supervision to assigned clinical staff and provides direct leadership and supervision for all direct reports within open access. The Open Access Clinical Team Leader serves as a member of the leadership team and completes additional administrative activities such as hiring, scheduling, performance reviews, and participating in the CQI process. The Open Access Clinical Team Leader also manages open access staff schedules, provides coverage as needed, and is responsible for the ongoing training and development of their staff.

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

  • Provides supervision and leadership to clinical staff, to interns, and to all direct reports within open access
  • Facilitate individual supervision, group supervision, and team meetings
  • Participates in the operation of the program within context of the budget including production expectations for all staff
  • Maintains a client caseload with a production expectation based on ratio of supervisees, other job responsibilities
  • Participates in the recruitment and selection of staff and maintenance of staffing schedule
  • Participates in planning and development of clinic services and establishment of policies and procedures within a managed care framework
  • Ensure staff understand and follow procedures within open access model
  • Approves timecard and authorizes time off requests in payroll system
  • Perform all essential functions of the Care Navigator role as needed
  • Assist and support all functions of the Open Access model as appropriate
  • Facilitate wellness and recovery of the whole person, including outreach and engagement, and after-care planning
  • Works with and collaborates with other agency systems to ensure the effective and efficient operation of the clinic
  • Coordinates program services, meetings, and marketing as needed
  • Participates within the multi-disciplinary team as needed
  • Member of the CQI committee; participates in CQI activities including program development, program evaluation and outcomes studies
  • Provides direct clinical services to individuals, families and groups using evidence-based therapy approaches while maintaining production and record keeping requirements
  • Represents the agency’s interests in the community and builds and maintains professional relationships and connections with community resources and partners
  • Responsible for the onboarding and ongoing training and development of staff
  • Provides training and oversees, monitors Relias utilization for their staff
  • Completes annual performance evaluations for all assigned staff and manages personnel issues
  • Complete continued education to maintain clinical professional licensure and ensure that licensure remains active

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Travel Required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Occasional travel is required to provide services in different settings and to attend agency meetings, events, and trainings

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary : $76,960 - $86,320

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