Family Support Staff (YCCS)

NEW BEDFORD, MA – The Family Support Staff works as part of the programs’ treatment team, establishing open and effective communication and support among co-workers.

YCCS (Youth Community Crisis Stabilization) is a short-term residential treatment model for children ages 4-17 in need of acute crisis stabilization. As a Youth Mental Health Worker, you will work with clients of varying ages who are currently experiencing a metal health crisis and work as part of a multi-disciplinary team to provide acute therapeutic services. Our CBAT program provides comprehensive services through a multi-disciplinary approach for children and adolescents. Our YCCS is currently located at 965 Church Street, New Bedford, MA.

Schedule Currently Available:

• Sunday & Monday 10AM-6PM

Qualifications:

• High School Diploma or GED
• Must have lived, personal experience as a caregiver of youth with special needs, preferably youth with behavioral health needs
• Must be willing to share their lived experience with purpose and intent to support brief interventions that address a youth’s behavior and safety

Responsibilities:
The following responsibilities are not meant to be all inclusive and may be adjusted to meet the agency’s needs.

• Provide a comfortable youth and family friendly environment conducive to recovery and stabilization
• Ensure every guardian of youth is contacted (within timeframes designated by program specifications)
• Assist in the development of treatment planning that specifies goals and actions to address the medical, social, therapeutic, educational, and other strengths and needs of the youth
• Participate in the development of behavioral plans and crisis/safety plans
• Utilize Massachusetts Behavioral Health Access (MABHA) website to update daily capacity as instructed, use website to locate other services for youth in assisting with aftercare planning
• Assist in responding and facilitating requests for admission and discharge
• Assist in collaborating and coordinating with the youth’s treatment providers
• Attend family therapy sessions, and other meetings as needed to provide support to the youth and family
• Have knowledge of child and family focused community resources in the community
• Exhibit competence in working in partnership with guardians and other caregivers of youth with mental health needs, including success in engaging youth in behavioral health services and assisting youth and families in integrating youth and family voice in decision making about services
• Works effectively and professionally with youths and collaterals, such as family members, state agency personnel, other agencies, and professionals
• Utilize verbal de-escalation skills, planned ignoring, redirection to encourage youth to utilize self-soothing skills and increase ability to self-regulate
• Utilize physical intervention as a last resort and within the agency guidelines. Employee may be required to physically manage youths, if necessary, using methods and techniques approved and certified through the YCCS Program. All YCCS employees need to complete the program’s de-escalation and physical management certification training.
• Work collaboratively within Acute Care Services staff to cross train and provide coverage as needed.
• Maintain regular and timely attendance
• Have the ability to move readily from task to task
• Ability to move quickly in responding to emergencies
• Possess excellent communication, organizational, and interpersonal skills
• Promote high staff morale and team atmosphere within department
• Adhere to the agency’s policy regarding confidentiality
• Ability to work within a culturally diverse and inclusive environment
• Strong problem solving and decision-making abilities
• Communicate with youths in a manner which promotes their growth, human rights, and integration into the community

Cultural Competency Qualifications

• Awareness of personal attitudes, beliefs, biases, and assumptions about others
• Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
• Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
• Cultural knowledge of key populations that will be served to address disparities in service delivery
• Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
• Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Benefits:

• Heal and strengthen the lives of children and families
• Benefit eligible at 20 hours
• Medical – Harvard Pilgrim/Health Plans – 75% employer paid for full-time employees
• Dental – Delta Dental
• EyeMed Vision
• AbilitiCBT - FREE TO ALL EMPLOYEES
• 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
• Generous sick time and personal time
• 10 paid holidays
• Tuition reimbursement – Up to $1,500 per calendar year
• Professional Licensure reimbursement (LICSW, LMHC)
• Flexible spending accounts – save on medical expenses and dependent care!
• 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
• 100% Employer paid Life Insurance
• 100% Employer paid Long Term Disability and AD&D
• 24 hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, BJs membership discounts and employee appreciation events!

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ , AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Location: 965 Church St, New Bedford, MA 02745

Job Type: Part-time

Pay: $19.00 - $20.50 per hour

Schedule:

• 8 hour shift

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $19 - $21