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Billing Coordinator

CHILD & FAMILY SERVICES INC
New Bedford, MA Full Time
POSTED ON 3/21/2026
AVAILABLE BEFORE 5/20/2026

Summary

The Medical Billing Coordinator is a member of the billing staff of Child & Family Services; the person holding this position is directly accountable to the Billing Manager. This position is full-time, 40 hours per week, Monday-Friday. 

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Obtain health insurance authorizations
  • Verify health insurance eligibility  
  • Prepare and submit billing to assigned payors/insurance companies
  • Prepare deposits; distribute/post payments for assigned payors/insurance companies
  • Follow up on billing questions for clients as well as clinical staff
  • Follow up on outstanding balances with assigned payors/insurance companies
  • Maintain payment status and billing records
  • Track and resolve billing discrepancies
  • Flag write-off recommendations for assigned payors/insurance companies
  • Prepare client billing statements, review for accuracy and ensure that they are sent in a timely manner
  • Prepare reports and perform analysis of billing documents
  • Participates in independent education and training opportunities
  • Additional duties as required

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Required Education and Experience

The person holding this position must possess a high school diploma or equivalent and three years prior experience with third party medical billing.   

Cultural Competency Qualifications: 

  • Awareness of personal attitudes, beliefs, biases, and assumptions about others 
  • Knowledge of the various dimensions of diversity, including gender, race, and ethnicity 
  • Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way 
  • Cultural knowledge of key populations that will be served to address disparities in service delivery
  • Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own 
  • Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency 

Benefits:

  • Benefit eligible at 20 hours per week
  • Medical – Harvard Pilgrim/HealthPlans Inc.
  • Dental – Delta Dental of MA
  • Vision - EyeMed
  • Wellworks for You (Employee Wellness)
  • 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
  • 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
  • Tuition reimbursement – Up to $1,500 per calendar year
  • Professional Licensure reimbursement (LICSW, LMHC)
  • Flexible spending accounts – save on medical expenses and dependent care!
  • 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
  • 100% Employer paid Life Insurance
  • 100% Employer paid Long Term Disability and AD&D
  • 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ , AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Salary : $21 - $24

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