Family Child Care Services Specialist

Overview
Join our dedicated team as a Family Child Care Services Specialist and play a vital role in fostering safe, nurturing, and enriching environments for young children and their families. In this dynamic position, you will support family child care providers by offering guidance, resources, and training to promote high-quality early childhood education as well as supports designed to assist providers achieve financial and business practice well-being. Your energetic approach will help strengthen community ties, ensure compliance with licensing standards, and empower caregivers to deliver exceptional care. This paid role offers an exciting opportunity to make a meaningful difference in the lives of children and home-based providers who care for them.

Responsibilities

• Provide comprehensive support and technical assistance to family child care providers to enhance their caregiving practices and program environments
• Serve in a coaching role that supports providers in implementing enrollment strategies, full fee collection, funding diversification, budgeting, and other key business practices, implementing standard employment practices, and utilizing automation (Child Care Management Software) to support efficient operations.
• Encourage open communication, fosters self-awareness through reflection, and ensures that goals are achieved effectively.
• Deliver individualized and small group coaching to provider members to support the goal of financial well-being that is focused on financial sustainability, Child Care Management Software (CCMS) usage, and business operations.
• Support and establish goals for provider CCMS onboarding and ongoing engagement with CCMS, ensuring provider use of key system functions.
• Develop individualized coaching plans tailored to each provider’s needs, addressing financial, HR and other operational challenges.
• Support providers in implementing HR best practices, including job descriptions, onboarding, timekeeping, payroll, and retention strategies.
• Guide providers in establishing strong financial systems, ensuring timely and accurate reporting on revenue, expenses, tuition collection, subsidy reconciliation, payroll management and budgeting.
• Review and provide guidance on parent handbooks, fee policies, and enrollment contracts, ensuring that providers clearly communicate tuition expectations, payment schedules, and late payment policies. Support providers in implementing automated invoices and tuition collection within CCMS to improve cash flow and minimize bad debt.
• Help providers access CCMS features, functions and reports to prepare for licensing inspections, financial audits, and program evaluations.
• Facilitate training sessions on topics determined by experience and skillset

Qualifications

• Prior experience in family based childcare setting including familiarity with business/administration practices of regulated family based child care programs
• Demonstrated experience working with children across various age groups, including infants, toddlers, and preschoolers
• Knowledge of childhood development principles and early childhood education best practices
• Strong communication skills to collaborate effectively with families, providers, and community partners
• Ability to navigate licensing regulations and maintain detailed documentation of provider activities
• Excellent computer skills including use of Microsoft services and ability to learn and competently navigate child care management software
• Ability to facilitate provider peer groups as well as coach individuals on software use

Embark on a rewarding career that empowers caregivers while supporting the growth of young children. Bring your passion for early childhood education and your commitment to excellence to this vital role!

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 20 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $20 - $22