Rep & Shipping Expert

General Responsibilities:
Assists customers as they place orders on cefpress.com, answers questions, and solves problems customers may
have. Performs job responsibilities in a manner that ensures quality communication and customer service.
Realizes the importance of the CEF Culture Points and commits to upholding them personally and in the ministry of
CEF (the importance of Godly leadership at every level, of the spiritual welfare of our workers, of prayer as our
foundation, of evangelizing children, of a clear and Biblical presentation of the Gospel and of a commitment to
excellence, for the glory of God).

Specific Responsibilities:
• Processes orders received through cefpress.com
• Assists customers with account, order, or product questions, processes returns, etc.
• Focused on increasing sales
• Researches international shipping and ensures proper paperwork is completed
• Determines best way to send shipments
• Follows procedures to ensure orders are shipped the best way
• Maintains and improves customer relationships
• Files orders and keeps picking tickets in order as necessary
• Takes part in promotional and marketing efforts
• All other duties as assigned by the supervisor

Essential Job Functions:
• Self-motivated
• Accurate and organized
• Use of MS software especially MS office applications
• Knowledge and experience with CEF curriculum and other products
• Attention to detail
• Excellent verbal and written communication skills
• Able to work under stress and time constraints
• Problem solving skills
• Team player
• People skills

As a religious organization, Child Evangelism Fellowship is permitted and reserves the right to prefer
employees or prospective employees on the basis of religion.