Please apply directly at:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bfba3fa2-ab09-4f04-807d-dc7f5d631938&ccId=19000101_000001&type=MP&lang=en_US

Responsible for the daily support services needed for the Child Care Search Department; provides admin and data support for all functions of the Child Care Search Department, including maintaining and updating the provider database; ensuring accuracy and expediency in the completion of required reports; preparing reports as needed to support the agency goals of information, advocacy and referral; and completing office related duties to include communicating with the public, copying, filing, processing and recording purchase orders; and, maintaining inventories of general office supplies, maintaining office machinery and entering data; and provides administrative support and coordination of special projects to senior managers.  

All positions operating on a hybrid schedule require a minimum of three (3) days per week of onsite presence at CCRI. Consistent adherence to the schedule is an essential function of each role, as it facilitates the efficient execution of key job duties and team collaboration.

1.       Ensure appropriate turnaround time on all data entry.

2.       Review and enter data information into the appropriate database.

3.       Proactively verify data through source documents.  

4.       Monitor and update existing data when required.

5.       Retrieve for team members upon request.

6.       Perform data searches.

7.       Comply with security backups and regular checkups to ensure the safety of the date being stored. 

8.       Complete follow-up survey calls and enter in Find Child Care NC database.

9.       Ensure adherence to data standards and protocols.

10.    Establishes and maintains department filing systems.

11.    Tracks and processes all purchase orders for the department.

12.    Orders and maintains an adequate inventory of supplies as necessary for smooth department operation.

13.    Maintains equipment and notifies appropriate personnel of problems.

14.    Provides administrative support and organization to special projects requested by senior management. 

15.    Performs clerical tasks as necessary for completion of assigned work and efficient office operation.

16.    Schedule meeting, appointments and travel arrangements.

17.    Handle correspondence, including emails and phone calls, and managing communication flow.

18.    Create and edit reports, presentations, and other documents for meetings and presentations.

19.    Covers front desk/receptionist duties and distributes mail as assigned.

20.    Attends and contributes to scheduled trainings, supervisory conferences and group team meetings for successful departmental goals.

21.    Assumes responsibility for his/her own continued professional development and alerts supervisor of training needs.

22.    Performs other duties as needed to further the agency’s mission and goals.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performance requirements include timely and appropriate communications within and external to the organization, compliance with policies of CCRI and the Division of Child Development, maintenance of confidentiality and advocating for children and families in support of the agency mission and goals.

Minimum Qualifications

·        Associate degree or Technical School degree in related field

·        Two (2) years data specialist experience in an office environment and in Microsoft Office, Word, Excel, and database systems. Intermediate skill-level in Microsoft Office Suite preferred.

·        Effective oral and written communication skills required.

·        Quantitative ability required.

·        N.C. Driver’s License, Auto Liability Coverage, and Transportation.

Knowledge, Skills and Abilities

1.       Current knowledge of standard office practices and procedures.

2.       Working knowledge of computers, Microsoft Office, and database systems.

3.       Ability to locate and retrieve information from a variety of sources and to compile the information when given general directions.

4.       Ability to establish good and culturally sensitive rapport with colleagues and the public.

5.       Ability to exercise sound judgment on a variety of matters when guided by general instructions.

6.       Ability to perform multiple tasks with accuracy.

7.       Ability to learn and process information quickly related to changes in the child care field and associated licensing requirements.

8.       Analytical thinking and problem-solving skills required.

Physical Demands

This is a partially sedentary role; however, some physical requirements during travel and events is required. This would require the ability to lift up to 25 lbs. unassisted, bend and stand for long periods of time as necessary.  

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

COVID-19

CCRI requires all employees to be COVID-19 vaccinated.

CCRI offers a generous benefits package including health, vision, dental, life, LTD, STD, FSA and retirement plans along with an organizational match.