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Business Navigator Specialist

Child Care Resource Network
Buffalo, NY Full Time
POSTED ON 10/19/2026
AVAILABLE BEFORE 2/15/2027

Summary:

The Business Navigator Specialist is the agency’s primary liaison to the private sector, serving as a strategic consultant for employers seeking to strengthen their workforce through child care solutions.

This role bridges the gap between business needs and social services by helping employers understand the economic impact of child care and implementing sustainable benefits like tax credits and employer sponsored child care models. By recruiting participants for innovative initiatives, the Navigator ensures that the business community is a central partner in the agency’s mission.

Essential Duties and Responsibilities:

1. Act in accordance with the agency’s vision, mission, and values.

2. Conduct comprehensive assessments for regional employers to identify specific child care challenges within their workforce; provide data-driven recommendations to improve employee retention and recruitment.

3. Educate business leaders on New York State tax credits, grants, and financial incentives; assist in the design of employer-sponsored benefits, such as Dependent Care Assistance Programs (DCAPs).

4. Lead the recruitment and support efforts for the regional Tri-Share pilot, facilitating partnerships between the state, employers, and employees to share child care costs.

5. Develop and deliver high-impact presentations to HR departments, C-suite executives, and business associations (Chambers of Commerce, etc.) regarding the link between child care access and regional economic stability.

6. Capture and funnel "on-the-ground" business-sector data to the Data & Research Analyst and Social Impact Coordinator to inform the agency’s advocacy agenda and social impact reports.

7. Facilitate direct connections between employers and CCRN services to streamline employee access to high-quality care; serve as a specialized back-up for child care referrals as needed.

8. Maintain expert-level knowledge of child care regulations, subsidies, and emerging private-sector partnership models to serve as a subject matter expert for the Impact team.

9. Work closely with the Marketing & Outreach Specialist to create business-facing collateral that highlights the ROI of investing in child care.

10. Serve as a member of the staff team and attend meetings and training as required.

11. Contribute to additional projects and initiatives that support the agency’s mission and overall objectives.

Qualifications and Competencies:

1. Bachelor’s degree in Business, Human Resources, Communications, Early Childhood Education, or a related field.

Pay: From $45,000.00 per year

Work Location: In person

Salary : $45,000

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