Practice Operations Manager in Counseling Center

Overview

Child and Family Solutions Center is a well-established counseling practice serving children, adolescents, adults, and families in the community for over 20 years. We are seeking a Practice Operations Manager to oversee the day-to-day operations of our office and support both our clinical team and the families we serve.

This is a key role for someone who is organized, dependable, and comfortable managing both people and processes in a fast-paced, client-centered environment.

Key Responsibilities

• Oversee daily office operations and ensure a professional, well-functioning environment
• Maintain office organization, supplies, and coordination of facility needs
• Manage and support administrative/front office staff
• Oversee intake and scheduling of new client referrals
• Assist in matching clients with appropriate clinicians
• Address client questions or concerns with professionalism and care
• Support billing processes and coordination with billing staff
• Help improve workflows and ensure smooth, efficient operations

Qualifications

• Bachelor’s degree preferred
• 3 years of experience in office management, healthcare administration, or a related role strongly preferred.
• Experience in a healthcare or behavioral health setting strongly preferred
• Strong organizational and problem-solving skills
• Excellent interpersonal and communication skills
• Ability to manage multiple priorities and remain calm under pressure

What We’re Looking For:

• A proactive, solutions-oriented professional who takes ownership
• Someone who can balance structure, flexibility, and strong people skills
• A steady presence who can effectively support both staff and clients

Benefits:

• Competitive salary based on experience
• Paid Time Off (PTO)
• 401(k) options
• Options for employer-sponsored health insurance
• Supportive, team-oriented work environment
• Meaningful work serving children, families, and the community

Schedule & Location:

• Full-time, in-person
• Primarily based in Farmington Hills, with occasional work in our Bingham Farms officeTypical business hours (some flexibility may be required)How to Apply

Please submit your resume and a brief cover letter outlining your experience and interest in the role. Please include a brief note about your experience managing both staff and client-facing situations.

Pay: $62,000.00 - $72,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $62,000 - $72,000