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Residential Supervisor

Child and Family Services of Erie County, Inc.
Buffalo, NY Full Time
POSTED ON 11/18/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Residential Supervisor position at Child and Family Services of Erie County, Inc.?

Job Details

Description

The Residential Supervisor is responsible for the leadership and management of the day to day operations of the residential site.

Major Responsibilities/Activities

  • Responsible for the supervision and professional development of staff
  • Responsible for implementing a safe and therapeutic treatment program
  • Exhibits professional demeanor at all times as well as dependability and punctuality.
  • Establish a positive workplace climate.
  • Participates and contributes to program Quality Improvement process.
  • Oversees risk management issues including the writing, reviewing of event reports and corrective teaching surrounding incidents. Promotes life or limb philosophy.
  • Assure compliance with program regulations including Office of Children and Family Services and fire inspections.
  • Participate in hiring of staff for program.
  • Provide orientation, coaching, training and supervision for all direct reports
  • Integrate Trauma Informed Care, Collaborative Problem Solving and Therapeutic Crisis Intervention principles in program to ensure therapeutic milieu.
  • Responsible for the oversight of environment ensuring it remains safe, clean and comfortable.
  • Oversee Independent Living program to ensure children are receiving appropriate skill development. Attend community meetings such as YIP as appropriate.
  • Manage petty cash funds and ensure program needs are met.
  • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions
  • Other duties as assigned

Minimum Qualifications

  • Bachelor’s Degree or higher in Human Services, Education or other related field
  • Demonstrated leadership skills
  • 2 years supervisory experience required
  • 2 years’ experience working with children with an emotional disability
  • Must possess and maintain continued automobile insurance and a valid New York State Driver License
  • Ability to deescalate and manage difficult behaviors of children
  • Standing , walking, climbing, stooping, kneeling and occasional lifting and/or moving more than 25 pounds may be required
  • Ability to initiate or participate in physical interventions when necessary

Competitive Salary of $60,500 per year based on a 40 hour work week

CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.

  • Paid Time Off (PTO) –20 PTO Days (25 Days After Five Years of Employment) –14 Paid Holidays (includes 2 flex holidays) – Bereavement: Four Paid Days – Paid Jury Duty
  • Employer Paid Life Insurance
  • Medical, Two Plan Options
  • Dental, Two Plan Options
  • Vision Insurance
  • Wellness Program and Incentives
  • Health Savings Account (HSA) and Quarterly Employer-Contributions
  • Healthcare Flexible Spending Account (FSA)
  • Dependent Care FSA Retirement
  • Employee Referral Bonus
  • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
  • 403(b) Right Away and Employer-Contributions After Two Years

Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Salary : $60,500

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