Solid Waste & E911 Coordinator

Chicot County is seeking a detail-oriented, organized, and customer-focused professional to serve as the Solid Waste & E911 Services Coordinator. This dual-role position is responsible for managing solid waste customer accounts, billing records, and service documentation while coordinating the assignment and maintenance of emergency service addresses throughout the county. The successful candidate will play a vital role in supporting county residents, maintaining accurate utility records, and ensuring reliable public safety addressing information.

Essential Duties and Responsibilities - Solid Waste Account Coordinator

• Establish, maintain, and update residential and commercial solid waste accounts.
• Process new service requests, account changes, transfers, and closures.
• Prepare and maintain billing records and assist with account reconciliation.
• Respond to inquiries regarding services, billing, collections, & account issues.
• Coordinate with solid waste contractors, utility departments, and customers to ensure efficient service delivery.
• Maintain accurate account records and generate reports as needed.
• Assist with collection efforts and account audits.

E911 Addressing Coordinator

• Assign and maintain official addresses for residences, businesses, and other structures in accordance with local, state, and federal addressing standards.
• Utilize county-managed GIS software to determine and assign new addresses within the county in accordance with E911 addressing standards.
• Coordinate with emergency services, planning and zoning, utilities, GIS personnel, and property owners regarding addressing assignments.
• Maintain addressing databases and related records.
• Research addressing discrepancies and ensure records remain accurate and current.
• Assist emergency response agencies by providing accurate addressing information and updates.

Required Qualifications

• High school diploma or equivalent.
• Experience in customer service, office administration, records management, utility billing, GIS, addressing, or related fields is preferred.
• Strong computer skills, including Microsoft Office applications.
• Excellent communication and organizational skills.
• Ability to manage tasks with a high degree of accuracy.
• Ability to interact professionally with the public, contractors, elected officials, and governmental agencies.

Knowledge, Skills, and Abilities

• Strong attention to detail and accuracy.
• Ability to analyze records and resolve discrepancies.
• Excellent customer service and conflict-resolution skills.
• Ability to maintain confidential information.
• Proficiency in data entry, recordkeeping, and report preparation.
• Ability to interpret maps, legal descriptions, and property-related documents.

How to Apply
Interested applicants should submit a resume with any supporting documents to:
Mail - Chicot County Judge’s Office, 417 Main St., Lake Village, AR 71653
Email – monica.rainey@chicotcountyar.gov

Chicot County is an Equal Opportunity Employer and encourages all qualified applicants to apply.

Pay: $13.00 - $15.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $13 - $15