What are the responsibilities and job description for the FOH Expo/ Drive Through position at Chicken Guy- Wesley Chapel?
Overview
Join our dynamic team as a FOH Expo/Drive Through Associate and be the vital link between the kitchen and our guests! In this energetic role, you will ensure smooth food flow, exceptional customer service, and efficient operations at the front of house. Your enthusiasm and organizational skills will help create a lively, welcoming environment where guests feel valued and satisfied. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a fast-paced, team-oriented setting.
Duties
- Expedite food orders from the kitchen to ensure timely delivery to guests at the drive-through or dining area
- Communicate effectively with kitchen staff to coordinate food preparation and presentation
- Assist with food preparation tasks as needed, maintaining high standards of food safety and handling
- Manage POS (Point of Sale) systems for order processing and payments accurately
- Support food service operations by bussing tables, clearing trays, and maintaining cleanliness in the front-of-house area
- Provide excellent customer service by greeting guests warmly, answering questions, and addressing concerns promptly
- Organize and prioritize orders to optimize workflow during busy periods, ensuring guest satisfaction is always a top priority
Skills
- Proven experience in food service, restaurant, or hospitality environments with strong customer service skills
- Knowledge of food preparation, expediting, and food handling best practices
- Ability to communicate clearly with kitchen staff and guests alike; active listening skills are essential
- Familiarity with POS systems and basic numeracy for processing transactions accurately
- Strong organizational skills to manage multiple orders efficiently in a fast-paced setting
- Understanding of food safety standards and proper sanitation procedures
- Previous banquet, hotel, or culinary experience is a plus; serving and bussing experience highly valued
- Excellent communication skills combined with a positive attitude to foster teamwork and guest satisfaction
This role is perfect for motivated individuals eager to grow within the hospitality industry. We value energetic team players who thrive under pressure and are passionate about delivering memorable guest experiences. Join us today to be part of a vibrant environment where your skills make a real difference!
Pay: $15.00 - $18.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $18