What are the responsibilities and job description for the Assistant Manager - Restaurant position at Chicken Express?
Job Overview
We are seeking a dynamic and energetic Assistant Manager to lead our restaurant team to success! In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and maintain high standards of food quality and safety. Your leadership will inspire staff, streamline processes, and drive profitability while creating a welcoming environment for guests. If you thrive in fast-paced settings and possess a passion for hospitality management, this opportunity is perfect for you to showcase your managerial skills and culinary expertise.
Responsibilities
- Supervise daily restaurant operations, including food preparation, service delivery, and cleanliness standards
- Lead, motivate, and train staff to deliver outstanding customer experiences and uphold company policies
- Manage inventory control, food safety protocols, and ensure compliance with health regulations
- Oversee POS systems such as Aloha POS and Micros POS for accurate order processing and cash handling
- Coordinate shift schedules, monitor labor costs, and optimize workflow to maximize efficiency and profitability
- Conduct staff interviews, onboarding, ongoing training, and performance evaluations
- Handle customer inquiries and resolve issues promptly to ensure satisfaction and loyalty
Requirements
- Proven experience in quick service or fast food restaurant management with a strong background in food service management
- Demonstrated supervising experience with team leadership capabilities in hospitality or restaurant settings
- Familiarity with POS systems including Aloha POS and Micros POS; proficient in cash handling and basic math skills
- Knowledge of food safety management practices, inventory control, and food handling procedures
- Excellent communication skills with the ability to manage hospitality teams effectively
- Experience in managing kitchen operations, food production, catering or banquet services is highly desirable
- Strong organizational skills with the ability to multitask in a high-energy environment; previous assistant manager experience preferred
Join us to lead a vibrant team dedicated to delivering memorable dining experiences! We value energetic leaders who are passionate about hospitality management and eager to make a positive impact every day.
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Work Location: In person
Salary : $18 - $25