What are the responsibilities and job description for the Mortgage Loan Officer position at CHICKASAW COMMUNITY BANK?
Our Mission: Building Better Lives for Everyone
At Chickasaw Community Bank, we believe homeownership is a powerful step toward financial well-being and community strength. Our mission, Building Better Lives for Everyone, guides how we serve, support, and empower our customers every day.
As a Mortgage Loan Officer, you will be a vital part of that mission by helping individuals and families achieve their dreams of owning a home with compassion, expertise, and integrity.
Job Summary
We are seeking an experienced, service-oriented Mortgage Loan Officer (MLO) to build relationships, guide borrowers through the home loan process, and match them with the right mortgage products for their unique needs. You will serve as a trusted advisor to both new and existing clients, helping them navigate one of life’s most important financial decisions.
This role combines community outreach, loan expertise, and personalized service in support of greater financial access and inclusion.
Key Responsibilities
- Originate and process residential mortgage loans in accordance with regulatory requirements and internal policies
- Provide expert guidance to borrowers throughout the loan process from application to closing, ensuring clarity, accuracy, and a positive customer experience
- Build and maintain relationships with real estate professionals, builders, community organizations, and referral partners
- Conduct client consultations to assess financial needs and determine appropriate mortgage options
- Stay up to date on available loan products, lending policies, and market trends
- Collaborate with underwriting, processing, and closing teams to ensure timely and efficient loan processing
- Maintains regular contact with the borrower and Realtors between application and closing
- Participate in community events and outreach efforts aligned with the bank’s mission and lending goals
Qualifications
• Active NMLS license and full compliance with all federal and state mortgage lending regulations
• 2 years of mortgage loan origination or related experience strongly preferred
• Deep understanding of conventional, FHA, VA, and other mortgage loan products
• Strong interpersonal and communication skills with a customer-first mindset
• High ethical standards and a commitment to responsible lending practices
• Bilingual skills and/or experience working with diverse communities is a plus
What We Offer
• Competitive compensation structure with base salary plus commission
• Full benefits package including health, dental, vision, and 401(k)
• Ongoing training and professional development
• A mission-driven culture focused on equity, access, and financial empowerment
• Opportunities for career growth within a supportive, values-aligned team
Compensation for this position is largely incentive based.